Questions & Answers

Q: QuestionHow long does it take to fully charge the power bank?

• A:Answer It takes 12.6 hours to fully charge the power bank.

Q: QuestionCan the power bank be used to charge both smartphones and tablets?

• A:Answer This portable charger provides 30,000mAh capacity to charge smartphones, tablets, smartwatches, headphones, ear buds, and more.

Q: QuestionWhat is the battery capacity of the power bank?

• A:Answer The battery capacity is 30,000 milliampere hours.

Q: QuestionWhat is the maximum charging power output of the USB-C ports?

• A:Answer The two USB-C outputs provide up to 15W of charging power.

Q: QuestionHow many devices can the power bank charge simultaneously?

• A:Answer This power bank can charge up to three devices simultaneously.

Q: QuestionDoes this work with a Motorola android phone?

Asked 3 months ago by Anonymous.

• A:Answer yes!

  Answered 3 months ago by JeffSVerified Purchase

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Q: QuestionIs this power bank airline approved? Also can it charge a device while it is charging?

Asked 4 months ago by AL.

• A:Answer The Energizer MAX 30,000mAh power bank is not approved for air travel because its Watt-hour (Wh) rating of approximately 111 Wh exceeds the 100 Wh limit for carry-on baggage. It also does not support bypass charging.-- Energizer PowerPacks Service Team

  Answered 3 months ago by Anonymous

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Q: QuestionIs this 30000mAh power bank TSA-approved? Would like to take this with me on my next flight, but is it TSA-approved?

Asked 18 hours ago by Stevicious.

Q: Questiondoes this power bank come with a usb 3 charger to charge it

Asked 4 months ago by Maun.

• A:Answer It comes with a usb to c class charger to charge it

  Answered 3 months ago by TyrenanHVerified Purchase

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Q: QuestionDoes this support all apple models? Mine is an apple 13

Asked 4 months ago by Andy.

• A:Answer Yes, this power bank is compatible with your iPhone 13. The iPhone 13 uses a Lightning port for wired charging, and this power bank has both USB-C and USB-A ports. You can charge your phone using a USB-C to Lightning cable or a USB-A to Lightning cable. It also supports the Qi wireless charging standard, which the iPhone 13 is compatible with. -- Energizer PowerPacks Service Team

  Answered 3 months ago by Anonymous

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Q: QuestionCan i travel by planes with this?

Asked 5 months ago by Tomica.

• A:Answer The Energizer MAX 30,000mAh power bank is not approved for air travel. The Watt-hour (Wh) rating for this power bank is approximately 111 Wh (30,000mAh x 3.7V / 1000 = 111 Wh), which exceeds the 100 Wh limit for most airlines' carry-on baggage.-- Energizer PowerPacks Service Team

  Answered 3 months ago by Anonymous

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Q: QuestionDoes this support pass through charging?

Asked 7 months ago by GaryR.

• A:Answer Thank you for your question! Yes, this power bank supports pass-through charging. You can charge a connected device while the power bank itself is being recharged.

  Answered 3 months ago by Anonymous

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Q: QuestionHow many volts/amps does the USB-C output support?

Asked 9 months ago by BDog.

• A:Answer 15 watts per USB-C port. 5v 3a each

  Answered 6 months ago by GaryR

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Q: Questioncan you charge this power bank with 220 volt

Asked 11 months ago by R.

• A:Answer It recharges via USB-C. As long as you have a USB-C outlet you can use with 220v, then yes.

  Answered 6 months ago by GaryR

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Q: QuestionIs the power bank airline approved?

Asked 7 months ago by MariaD.

• A:Answer 30,000mAh would be equal to 111 Wh. The TSA only allows batteries under 100 Wh.

  Answered 6 months ago by GaryR

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Q: QuestionCan I put this in my Bug Out bag?

Asked 10 months ago by XT515.

• A:Answer Yes, you can put this Energizer powerbank in your Bug Out bag. It can be a useful item to have for emergency situations when you need to charge your devices.

  Answered 10 months ago by Anonymous

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