“I got this powerbank with points saved at work and this was shipped from best buy.. However both the wireless and wired charging stops at around 75% and does not charge fully…. I have discharged the power bank and recharged it as well and still same”
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It could be a phone setting. You might want to check it out first. Otherwise, all replacements will fail. Go to Settings --> Battery and device care. Click on Battery to open it up. Scroll down to the bottom where you will see More battery settings. Click this to open the next screen. At the bottom you will see Protect the battery. This toggle switch is here for people who do not want to fully or overcharge their phone. Please toggle this off. Since the Energizer powerbank has an auto-shutoff feature, and your having problems charginging your phone. I hope this helps. I have a Samsung running Android 13.
Sorry, there was a problem. Please try again later.I have had no problems with mine it full charges works as it should. Your my be defective I'd send it back for a replacement
Sorry, there was a problem. Please try again later.We apologize for the issue you are having with this product, please reach out to us at [email protected] and we will get a new unit to you immediately.
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