“Why can't I get the application to control the printer/scanner on a laptop or desktop. When I go into 'Epson support, it tells me it does not support this device, only smartphones and tablets. I am a business and do not do my business on a smartphone???”
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Hello Nancy. We're sorry that you are experiencing printing issues with your ET-4950. You should be able to print from a laptop, so this can be due to different reasons. We would like to get more details to help identify the root cause of the problem. Please reach out by phone and ask to speak to our Advanced Technical Support team for additional assistance. Regards, Kevin - The Epson Team.
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