Questions & Answers

Q: QuestionCan I connect this scanner to my ASUS laptop using a cable going into a USB port or HDMI port?

Asked 5 years ago by Anonymous.

Q: QuestionHow can I install it to a MS Tablet?

Asked 5 years ago by Anonymous.

Q: QuestionWill it work with Catalina 10.15.3

Asked 5 years ago by Anonymous.

• A:Answer Yes, it will work with macOS Catalina 10.15.3

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this scanner work well with a Mac Catalina 10.16.3

Asked 5 years ago by Kenn.

• A:Answer No, this scanner does not work with a macOS Catalina 10.16.3.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I purchased one of these can I scan my documents to send them to an email address using my android phone. Recommend another item for use that has that capability.

Asked 5 years ago by Applegate21.

Q: QuestionIs this scanner compatible with Mac OS Catalina?

Asked 5 years ago by lahu.

• A:Answer Yes, this scanner is compatible with macOS Catalina.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you install this scanner without the CD?

Asked 6 years ago by LuminInk.

• A:Answer -CD is 1st choice to install, if you have a built in cd device. -I bought a auxiliary cd/dvd read/write unit that plugs into my laptop using USB connection. It is priced under $100. That’s how I install new devices when needed. -Maybe you can go online to the website and get the install for free loaded from the online website. “NOTE: you may want to create a cd or dvd to share your scanned items. The auxiliary cd/dvd read/write is a great unit.

  Answered 6 years ago by CathyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen I plug in the USB chord to My IMAC the scanner will not turn on.... Any ideas?

Asked 6 years ago by macissue.

• A:Answer Sometimes mine does that too. When it does, the computer says that either this device is broken or that the computer simply cannot recognize it. What I do is plug it in, and then either shut off the computer or restart it, and then when it starts back up again the scanner turns on and runs normally.

  Answered 6 years ago by MichelleVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this scan negatives for photos?

Asked 6 years ago by Jenn.

• A:Answer Does not scan negatives. I scan my negatives using the Kodak Scanza.

  Answered 6 years ago by Cathy

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this scanner need to be plugged in to an electrical outlet? It is a gift for a friend in a foreign country with 220 v electricity.

Asked 6 years ago by Abram.

• A:Answer No The scanner gets power through the USB cord attached to the computer.

  Answered 6 years ago by CathyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this scanner have a port for a USB flash drive?

Asked 6 years ago by Anonymous.

• A:Answer This scanner only has one port and it is a USB port to plug into a computer with the cord included. When the scanner is connected to the computer, it will automatically turn on. Hope this helps.

  Answered 6 years ago by ElizabethVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it compatible with Mac OS Catalina 10.15.1? Does it operate on USB power - no separate AC cord required?

Asked 6 years ago by FredA.

• A:Answer Yes, it is compatible with Mac OS Catalina 10.15.1.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this scan copy slides.

Asked 6 years ago by Elk.

• A:Answer No, it cannot scan slides or any film. I use a Kodak Scanza for slides and strip film.

  Answered 6 years ago by CathyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this scanner compatible with macOS 10.15 Catalina? Thankx in advance..

Asked 6 years ago by Doug.

• A:Answer Yes, this scanner is compatible with macOS 10.15 Catalina.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this scanner scan logos and be saved in computer to later be engraved on metal engraving stock

Asked 6 years ago by Jimmy.

• A:Answer - Iv’e never scanned logos. - This scanner has high resolution. I really scanning my albums to my computer. - The scanner lid is detachable. Great feature for bulky albums. - I believe the question here is how much detail is in the logo, that will show up. - Are you scanning Black & White OR Color. - What format does your engraver use? I use the JPG format. - The Users Guide is online and is free. Look it up and you can save and/or print. -You will have to test out the scanner. - The price is reasonably low and you may be able to return to Best Buy for money back, after testing. - If I was in business, I would try this scanner. - Good Luck on your research for a great scanner.

  Answered 6 years ago by CathyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHI I have an Imac with the new system OS 10.15, the Catalina. Will this work with the new system that was just introduced yesterday?

Asked 6 years ago by K619.

Q: QuestionCan this scan a 4 x 6 negative

Asked 6 years ago by Dan.

• A:Answer Yes, this can scan a 4 x 6 negative.

  Answered 6 years ago by CommunityAnswer

  Helpful (2)Unhelpful (2)ReportAnswer this questionShow more answers (1)

Q: QuestionOld Q: I want to scan to my windows 10 laptop and then to a flash drive.Will this be a good one for that? A:Answer Yes......good quality scans..... WHAT?? Windows 10 isn't included in the min requirements! I have 8.1 & 10. Which one should I use???

Asked 6 years ago by Soquilii9.

Q: QuestionCan u scan illustrations on this scanner, to do digital art on Photoshop, like scanning art on paper

Asked 6 years ago by Art.