Questions & Answers

Q: QuestionDoes this projector have a built-in speaker?

• A:Answer Yes, the Epson Pro EX9240 has a built-in 16-watt speaker.

Q: QuestionWhat is the native resolution of the Epson Pro EX9240 projector?

• A:Answer The Epson Pro EX9240 projector has a native resolution of 1080p.

Q: QuestionWhat is the color brightness of this Epson projector?

• A:Answer The Epson Pro EX9240 projector has a color brightness of 4,000 lumens.

Q: QuestionHow long does the lamp last in this projector?

• A:Answer The lamp in the Epson Pro EX9240 projector lasts for 5,500 hours in normal mode and 12,000 hours in economy mode.

Q: QuestionWhat do I need to hook an external speaker like a sound bar

Asked 4 years ago by Bishop.

• A:Answer It’s a device called an extractor

  Answered 4 years ago by RicoVerified Purchase

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Q: QuestionWhat is the max distance fro projector to screen that this can focus?

Asked 3 years ago by Bb.

• A:Answer Hi Bb, Our recommended maximum distance for the Pro EX9240 is 29 feet 1 3/4 inches from the screen. This would give you a 300-inch diagonal display. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan I mirror Netflix movies from my Samsung tablet?

Asked 3 years ago by LKM75.

• A:Answer Yes, I believe so but realize that you WILL NOT to able to output sound to external speakers or a receiver. Sound can only come from the projector speaker. I learned that after purchasing.

  Answered 3 years ago by upsetatepson

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Q: QuestionWhy can I not connect my phone or tablet up through the USB-A port. And why is the instructions saying I need a wireless LAN module to use the projector wirelessly. No where does you're advertising say you must buy extra parts to make it wireless.

Asked 3 years ago by Mystic31.

• A:Answer Hi Mystic31, The Pro EX9240 has wireless functionality built-in. You do not need a LAN module for the EX9240. You do need a wireless network. You can connect most smart phones and tablets to the HDMI port. The smart phone or tablet must support screen sharing. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWhat is the best screen to buy for the ex9240 grey or white?

Asked 4 years ago by Manuel24.

• A:Answer Hello Manuel24. We recommend pairing the EX9240 Projector with a white screen for optimal picture quality. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionAll my projects are on USB. Am I able to use the USB port to project all my presentations? Also what is the weight?

Asked 1 year ago by jamjudy.

• A:Answer Hello jamjudy. The EX9240 weighs 6.8 lbs and supports .jpg, .bmp, .png, .gif. and .avi file formats when using a USB device. For additional options, we recommend using a computer via HDMI to view presentations. Regards, Kevin - The Epson Team.

  Answered 1 year ago by Epson

  
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Q: QuestionHow good is the picture quality of the epson 9240 when watching movies

Asked 2 years ago by Anonymous.

• A:Answer Picture quality is true 1080 and there’s additional settings to match frame rate or run split. I watch it at 15 feet on a 130 inch screen with zero distortion or visible pixels. Coming from my Panasonic and wanting better Lumen and bulb life was key. Even on ECO you can have lights on which is nice but knowing you’ll get 10,000 hours from it with the quality was key for me because I’m wasn’t buying another $3,000 projector. The blacks are super clean along with the full spectrum. It took me a ton of research but it was complete worth the buy! Watching Kong bs Godzilla at the moment, hope this helps.

  Answered 2 years ago by Rollover

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Q: QuestionDoes this projector have lens shift capabilities?

Asked 2 years ago by John37209.

• A:Answer Yes. Shifts a few degrees left/right, up/down in keystone to correct image if projector isn’t mounted squarely to screen. I ordered 2 of these for my conference room and 1 of them defaults to -7 left every time I turn it on. Annoying, can’t figure out how to change the default.

  Answered 2 years ago by GeoffreyDVerified Purchase

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Q: QuestionWhat external speakers can I purchase to project enough sound for a movie in the park?

Asked 2 years ago by KAS1.

• A:Answer No external audio, does not work with external speakers

  Answered 2 years ago by IanBVerified Purchase

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Q: QuestionWill this projector hook up to my laptop (or phone) and stream from ALL of my services (Netflix,Hulu,HBO, Paramount+,ect) plus be able to project other videos and movies from my drives. I don't want to purchase Roku or Chromecast or other thing.

Asked 2 years ago by SLC.

• A:Answer Hi SLC, Yes, you can connect a Pro EX9240 to your computer or smart phone and project content from your devices. The projector has a built-in 16 Watt speaker for sound. If you use a computer with the projector, an HDMI cable connection transmits sound and video and has the best bandwidth for smooth motion. Regards, Dylan - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: Questionwhat is the ideal placement if being placed on the ceiling?

Asked 3 years ago by Mtwantstoknow.

• A:Answer Hello Mtwantstoknow. Projector placement can vary based on the distance away from the screen and your display size. Please visit our official Epson Support page to download the User's Guide, where you can find additional details on Projector Placement. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionPairing to remote

Asked 1 month ago by Ex9240.

Q: QuestionDoes it have Bluetooth to hook up sound bar

Asked 4 months ago by Jake.

• A:Answer Hello Jake. The EX9240 doesn't have built-in Bluetooth functionality. If you are using a streaming device or another video source that supports Bluetooth, you can connect your soundbar to that device instead. Just make sure the audio output is set correctly in the device's settings. Regards, Kevin - The Epson Team.

  Answered 3 months ago by Epson

  
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Q: QuestionHi, What is the nearest position of the projector to the screen, and is it possible to control the size of display on the screen?

Asked 4 months ago by Roy.

• A:Answer Hello Roy. Projector placement will depend on the screen size you plan to use with the EX9240. For more details, take a look at the “Projector Placement” section in the User’s Guide, available on our official Epson Support page. Regards, Kevin - The Epson Team.

  Answered 4 months ago by Epson

  
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Q: QuestionCan I connect this to my Spectrum or Comcast Cable box to watch cable shows?

Asked 4 months ago by Hawaii.

• A:Answer Hello Hawaii. Yes, depending on your cable box, you should be able to connect it to the EX9240 using an HDMI or RCA cable. Regards, Kevin - The Epson Team.

  Answered 4 months ago by Epson

  
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