“My wife's Epson es-580w wont connect through usb when connected to laptop? And I've tried everything from uninstalling to installing it but it won't connect. Any information would be greatly appreciated.”

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• Hi RBKush, When you installed the Epson ES-580W software did you use the Combo Package installer? Did it run normally and install all software including ScanSmart? Did you connect the USB cable when the installer's onscreen instructions indicated you should? Did you maker sure your computer's firewall was not preventing the scanner from connecting? If you answered "yes" to all these questions, please call the Epson support number listed on the Start Here poster that came with your scanner for assistance. Regards, Mark - The Epson Team.

  Answered by Epson 4 years ago

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• I have mine connected to my laptop via USB port and have no issues. My laptop is windows 10

  Answered by Anonymous 3 years ago

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