I have set up the printer and ready to go, there is one issue I can't overcome. I would like to scan to computer but it's saying it can't find my computer, although I have been able to scan and print wirelessly. What is the issue here? null

Question

Disappointed · Accepted Answer

Is all the on PC software installed. Assuming Windows make sure you have the event manager running.  Printer calls software to save to PC.

Epson · Answer

Hi CakeG, Have you loaded the Epson Scan 2 software on your computer? The WorkForce Pro WF-7820 requires it to scan to a PC or Mac. Your computer and the WF-7820 must also be connected to the same Wi-Fi network, or by USB cable. You can download the Epson Scan 2 software from the Epson support site. If this doesn't help, there are various FAQs, and User's Guides on the Epson Support site. You can also call for support using the phone number on the Start Here poster that came with your WF-7820. Regards, Mark - The Epson Team.

Answered by Epson 3 years ago

“I have set up the printer and ready to go, there is one issue I can't overcome. I would like to scan to computer but it's saying it can't find my computer, although I have been able to scan and print wirelessly. What is the issue here?”

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