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  • QuestionWill this work on a Latin American cellular network on Band 4?

    Asked by Rog.

    • Answer Yes, the eufy 4G LTE Cam S330 will work on a Latin American cellular network that supports Band 4, as Band 4 is listed among the supported frequency bands for both the U.S. and Australian regions. Please make sure to use a compatible 4G Nano SIM card provided by a local carrier that supports Band 4 for optimal connectivity. If you are in Latin America, check with local cellular providers to confirm their network operates on Band 4 and inquire about suitable 4G LTE data-only SIM options for this camera.

      Answered by Eufy Team

  • QuestionWill this camera connect to my Verizon phone trough Hotspot.

    Asked by LF.

    • Answer Yes, the eufy 4G LTE Cam S330 can connect to your Verizon phone through a personal hotspot. To do this: Enable the personal hotspot on your Verizon phone. You can usually do this by going to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot and turning on the option to allow others to join. Use the eufy app on another device (like a second phone or tablet) to connect the camera to your phone's hotspot following these steps: Pair the second device (phone or tablet) with your Verizon hotspot network. Open the eufy app on that second device and proceed to configure the camera with the hotspot connection. Ensure your Verizon carrier plan supports personal hotspot functionality.

      Answered by Eufy Team

  • QuestionIs this controlled through the app and will i get alerts to activity?

    Asked by JustinT.

    • Answer Yes, the 4G LTE Cam S330 can be controlled through the eufySecurity app. To use it, you'll need to download the app onto your phone.

      Answered by Eufy Team

  • Questiondoes this camera also work with a BaseStation / HomeBase? which one?

    Asked by Nightwatchman.

    • Answer No, the eufy 4G LTE Cam S330 is not compatible with any HomeBase, including HomeBase 3. It operates independently and cannot be paired with a BaseStation/HomeBase.

      Answered by Eufy Team

  • Questioncan I use a verizon sim card instead of a n ELIOT card in this camera

    Asked by mike.

    • Answer The Eufy site has an article and specifications about this camera and several others that use WiFi and 4g. This camera is supposed to be compatible with Verison.

      Answered by Chrissy