Questions & Answers

Name: eufy Security - Smart Lock S330 with Chime WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black
Brand: eufy Security
SKU: 6517849
Price: 279.99 USD
Rating: 4.6 (203 reviews)

eufy Security - Smart Lock S330 with Chime WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black

Model:: E8530JY1; |
SKU:: 6517849

User rating, 4.6 out of 5 stars with 203 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 46 questions

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QuestionIs it waterproof so it can be installed in a outside gate? If so, what's the IP rate?
Asked 2 years ago by Chiosan.
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QuestionIs the lock compatible with 5G wireless?
Asked 2 years ago by Beariver.
- Answer 2.4G only
  Answered 2 years ago by SaiM
  Answer this question
QuestionDoes it come without key lock? Reason of a smart lock is to avoid burglars picking the lock.
Asked 2 years ago by Gil.
- Answer Yes, as a failsafe it does. The keyhole is not readily identifiable & a recording would be initiated (if configured at set up) if an individual were that close to the device.
  Answered 2 years ago by chasechsd
  Answer this question
QuestionWhat is the maximum SD card memory that it can use? Can you have more than 1 eufy lock working at your house?
Asked 2 years ago by Dave808.
- Answer I'm not sure in re your question about the SD card. However, yes, you can have more than 1 Eufy Lock at your house. You will need to ensure that when setting up your locks that you name each separate lock uniquely so they can easily be identified.
  Answered 2 years ago by CHASECHSD
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QuestionCan the door be locked automatically if left unlocked after 10minutes
Asked 2 years ago by Grain.
- Answer Yes. It locks automatically after maybe 4-5 minutes
  Answered 2 years ago by OsumenyiQueen1
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QuestionCan the doorbell feature be turned off so it doesn’t make a sound in the house? (Sleeping baby.)
Asked 2 years ago by BBshp.
- Answer Yes.
  Answered 2 years ago by chasechsd
  Answer this question
QuestionCan this be installed on an exterior door with no porch?
Asked 2 years ago by CSoto.
- Answer Yes.
  Answered 2 years ago by chasechsd
  Answer this question
QuestionCan my family use their smartphones to lock/unlock the door providing they have WiFi access?
Asked 2 years ago by Mike.
- Answer Yes, If they use the APP, you can add their account to grant them management access.
  Answered 2 years ago by Anonymous
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QuestionIs there a feature where you can insert an actual key and unlock the door. In case the battery went dead and there is no bluetooth connection?
Asked 2 years ago by Anonymous.
- Answer Yes behind the door bell..
  Answered 2 years ago by Anonymous
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QuestionWhat is the optimal height for installation in order to see the face on video camera?
Asked 3 years ago by Alice.
- Answer eye level
  Answered 2 years ago by retiree60
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QuestionI need to make sure that it's really available in stock for immediate delivery and if it's possible to do it delivery to the Hampton Inn Glenwood Springs hotel which is located at 401 W 1st Street, Glenwwod Springs, CO, 81601.
Asked 3 years ago by igorol80.
- Answer The item is shipped by Bestbuy, please contact Bestbuy for more information about the shipping information.
  Answered 3 years ago by Eufy Team
  Answer this question
QuestionIt is giving low battery message, how do I fix it
Asked 3 years ago by Pino.
- Answer Remove the cover, remove the battery, charge the battery with the USB cord provided on purchase, return it to the device & replace the cover.
  Answered 2 years ago by chasechsd
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QuestionDoes it allow me to unlock the door from the app?
Asked 3 years ago by llee1125.
- Answer yes
  Answered 3 years ago by Anonymous
  Answer this question
QuestionDoes this work with Google Assitant? Also how does the ring button work, does it notify on phone or like Ring we will have a device attached inside which will notify everyone?
Asked 3 years ago by ArvindM.
- Answer yes push it both yes
  Answered 2 years ago by retiree60
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QuestionCan I control the door lock from anywhere world??
Asked 3 years ago by George.
- Answer yes
  Answered 2 years ago by retiree60
  Answer this question
QuestionIs there a motion detection feature?
Asked 3 years ago by adam.
- Answer yes
  Answered 2 years ago by retiree60
  Answer this question
QuestionCan I set up multiple codes to track who enters and when?
Asked 3 years ago by Jc.
- Answer yes
  Answered 2 years ago by retiree60
  Answer this question
QuestionWhat storage options are there ? Only local ?
Asked 3 years ago by Joe.
- Answer The videos and clips are stored locally with SD card, and the SD card needs to be purchased separately.
  Answered 3 years ago by Eufy Team
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QuestionIt’s this compatible with HomeKit
Asked 3 years ago by Cuaute.
- Answer It is not. However, I find the app very easy to use, so I don’t mind the lack of HomeKit support
  Answered 3 years ago by lemonsan
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QuestionCan this be used on the entry door in situations where there is a glass exterior door ? In other words, will the video/audio work through a glass door ?
Asked 3 years ago by FTM308.
- Answer No, it will not work through a glass door.
  Answered 3 years ago by Eufy Team
  Answer this question

Showing 21-40 of 46 questions

Questions & Answers

eufy Security - Smart Lock S330 with Chime WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black

Q: QuestionIs it waterproof so it can be installed in a outside gate? If so, what's the IP rate?

Q: QuestionIs the lock compatible with 5G wireless?

Q: QuestionDoes it come without key lock? Reason of a smart lock is to avoid burglars picking the lock.

Q: QuestionWhat is the maximum SD card memory that it can use? Can you have more than 1 eufy lock working at your house?

Q: QuestionCan the door be locked automatically if left unlocked after 10minutes

Q: QuestionCan the doorbell feature be turned off so it doesn’t make a sound in the house? (Sleeping baby.)

Q: QuestionCan this be installed on an exterior door with no porch?

Q: QuestionCan my family use their smartphones to lock/unlock the door providing they have WiFi access?

Q: QuestionIs there a feature where you can insert an actual key and unlock the door. In case the battery went dead and there is no bluetooth connection?

Q: QuestionWhat is the optimal height for installation in order to see the face on video camera?

Q: QuestionI need to make sure that it's really available in stock for immediate delivery and if it's possible to do it delivery to the Hampton Inn Glenwood Springs hotel which is located at 401 W 1st Street, Glenwwod Springs, CO, 81601.

Q: QuestionIt is giving low battery message, how do I fix it

Q: QuestionDoes it allow me to unlock the door from the app?

Q: QuestionDoes this work with Google Assitant? Also how does the ring button work, does it notify on phone or like Ring we will have a device attached inside which will notify everyone?

Q: QuestionCan I control the door lock from anywhere world??

Q: QuestionIs there a motion detection feature?

Q: QuestionCan I set up multiple codes to track who enters and when?

Q: QuestionWhat storage options are there ? Only local ?

Q: QuestionIt’s this compatible with HomeKit

Q: QuestionCan this be used on the entry door in situations where there is a glass exterior door ? In other words, will the video/audio work through a glass door ?

Top Rated

QuestionIs it waterproof so it can be installed in a outside gate? If so, what's the IP rate?

QuestionIs the lock compatible with 5G wireless?

QuestionDoes it come without key lock? Reason of a smart lock is to avoid burglars picking the lock.

QuestionWhat is the maximum SD card memory that it can use? Can you have more than 1 eufy lock working at your house?

QuestionCan the door be locked automatically if left unlocked after 10minutes

QuestionCan the doorbell feature be turned off so it doesn’t make a sound in the house? (Sleeping baby.)

QuestionCan this be installed on an exterior door with no porch?

QuestionCan my family use their smartphones to lock/unlock the door providing they have WiFi access?

QuestionIs there a feature where you can insert an actual key and unlock the door. In case the battery went dead and there is no bluetooth connection?

QuestionWhat is the optimal height for installation in order to see the face on video camera?

QuestionI need to make sure that it's really available in stock for immediate delivery and if it's possible to do it delivery to the Hampton Inn Glenwood Springs hotel which is located at 401 W 1st Street, Glenwwod Springs, CO, 81601.

QuestionIt is giving low battery message, how do I fix it

QuestionDoes it allow me to unlock the door from the app?

QuestionDoes this work with Google Assitant? Also how does the ring button work, does it notify on phone or like Ring we will have a device attached inside which will notify everyone?

QuestionCan I control the door lock from anywhere world??

QuestionIs there a motion detection feature?

QuestionCan I set up multiple codes to track who enters and when?

QuestionWhat storage options are there ? Only local ?

QuestionIt’s this compatible with HomeKit

QuestionCan this be used on the entry door in situations where there is a glass exterior door ? In other words, will the video/audio work through a glass door ?