Questions & Answers

Name: eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel
Brand: eufy Security
SKU: 6476320
Price: 194.99 USD
Rating: 4.6 (891 reviews)

eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel

Model:: T8520J41; |
SKU:: 6476320

User rating, 4.6 out of 5 stars with 891 reviews.

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QuestionIf I have a bathroom with two doors at either end, can I use two of them on one lock? For example, if it is locked on one side, will the other side locks as well? Instead of the one person locking two doors?
Asked 3 years ago by NGermain.
- Answer No you can not it’s not a double sided deadbolt
  Answered 3 years ago by Dmcjr
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QuestionYour literature says that the door has autolock....that it automatically locks every time the door is closed. Can this be turned off in the app?
Asked 3 years ago by Autolock.
- Answer Yes. Auto lock can be turned off.
  Answered 3 years ago by RCHG
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QuestionDoes the camera pick up motion, say if someone is dropping off a package? Or only when someone is using the keypad?
Asked 3 years ago by ShaSha.
- Answer This unit doesn't have a camera but the new version does and it will detect people who loiter and snap a photo of people who unlock the door
  Answered 3 years ago by ThomasW
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QuestionDoes eufy make a smart lock dead bolt with a key on the inside instead of a turn handle? I have a window in my garage door.
Asked 3 years ago by redvette.
- Answer I am sorry we don't have such locks for sale.
  Answered 3 years ago by Eufy Team
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Questionit is waterproof? can be used in exterior?
Asked 3 years ago by luisepr.
- Answer It's fully waterproof and the fingerprint scanner works great in rain and cold
  Answered 3 years ago by ThomasW
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QuestionCan this be used on a mobile home door?
Asked 3 years ago by GA.
- Answer All eufy smart locks are compatible with wooden doors. Currently, our smart locks are not compatible with glass and sliding doors.
  Answered 3 years ago by Eufy Team
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QuestionWill it ever work with HomeKit? Perhaps when Metta gets released?
Asked 3 years ago by AGUILA10GUNNER7.
- Answer I have also the august lock and that works with HomeKit and I barely used it with apple HomeKit. This lock having the finger print reader I double you will ever need to use your phone unless you’re opening the door to someone.
  Answered 3 years ago by ELopez
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QuestionCan I lock it so it can’t be operated by turning the knob inside and could I use this in an aluminium gate at the front of my house in the weather, hence why I want to know if it can locked not allowing opening by turning the inside handle
Asked 3 years ago by Anonymous.
- Answer No, that is not posible.
  Answered 3 years ago by Diego
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QuestionHow many fingerprints can this store?
Asked 3 years ago by Fingerprints.
- Answer 100 passcodes and 50 fingerprints.
  Answered 3 years ago by sdchargerlife
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QuestionI need to be able to lock and unlock the door from my phone app in a different state (over 1,000 miles away). Does this system have that ability? If not, does anyone know which one does?
Asked 3 years ago by Remote.
- Answer You can unlock this anywhere with an internet or cell connection as long as the lock location is also connected online.
  Answered 3 years ago by Kwelevatorguy
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QuestionHow many physical keys come with this?
Asked 3 years ago by FCFrancis.
- Answer 4 keys come with the unit.
  Answered 3 years ago by TechLover
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Questionwhat is the battery life
Asked 3 years ago by Johnnymg.
- Answer About a year
  Answered 3 years ago by Stella
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QuestionCan I use the Wifi built in versión outside on another door - not far from the main home? My wifi signal works outside as far as the alley .
Asked 3 years ago by Anonymous.
- Answer Depends on WiFi signal strength?
  Answered 3 years ago by Stella
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QuestionHow is the battery life ? I been reading some people say it last 1-2 months and other people say the battery last a long time.
Asked 3 years ago by Jeff.
- Answer 3 months or more! When the battery is dead you just charge it and go!
  Answered 3 years ago by Excellent
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QuestionI purchased two of these locks and the physical keys work for both units. I was under the impression the keys would be unique for each device. Had anyone else tested this and had a different result?
Asked 3 years ago by DuckyDan.
- Answer Contacted Eufy and was informed that this should not be the case. My second lock does not work with the original key, but the first lock works with both keys so it appears that the first lock is defective. Working with support to have it replaced. (Edit - this is the OP just in case the username is different... not suer why)
  Answered 3 years ago by DanS
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QuestionCan I set multiple Passcodes to enter for multiple individuals?
Asked 3 years ago by IntFranco.
- Answer Yes, you definitely can. In addition, you can have different finger print IDs for different people.
  Answered 3 years ago by Billy
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QuestionI’m planning on adding this to my business. However I do not have internet their but their is a xfinity hotspot. I have xfinity at home do you know if this lock will connect to a hotspot?
Asked 4 years ago by Internet.
- Answer It likely doesn't care about it's Internet feed as long as it has one, but password protect or not, I'd favor connecting to a secure network.
  Answered 3 years ago by Excellent
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QuestionAny fees associated with the App?
Asked 4 years ago by Tm.
- Answer All fees are optional
  Answered 4 years ago by JeffW
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QuestionDoes a keykode work without WiFi, in case if electricity down ore there’s no WiFi.
Asked 4 years ago by Ivan.
- Answer I am told no have not had that happen yet, but you do have the unique key.
  Answered 4 years ago by Lockit
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QuestionCan you turn peoples door code on and off? I have a dog sitter so would only like them to have access at certain times if possible.
Asked 4 years ago by Jthome.
- Answer Yes, you can schedule days and times for people to access your house.
  Answered 4 years ago by SJH66
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Questions & Answers

eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel

Q: QuestionIf I have a bathroom with two doors at either end, can I use two of them on one lock? For example, if it is locked on one side, will the other side locks as well? Instead of the one person locking two doors?

Q: QuestionYour literature says that the door has autolock....that it automatically locks every time the door is closed. Can this be turned off in the app?

Q: QuestionDoes the camera pick up motion, say if someone is dropping off a package? Or only when someone is using the keypad?

Q: QuestionDoes eufy make a smart lock dead bolt with a key on the inside instead of a turn handle? I have a window in my garage door.

Q: Questionit is waterproof? can be used in exterior?

Q: QuestionCan this be used on a mobile home door?

Q: QuestionWill it ever work with HomeKit? Perhaps when Metta gets released?

Q: QuestionCan I lock it so it can’t be operated by turning the knob inside and could I use this in an aluminium gate at the front of my house in the weather, hence why I want to know if it can locked not allowing opening by turning the inside handle

Q: QuestionHow many fingerprints can this store?

Q: QuestionI need to be able to lock and unlock the door from my phone app in a different state (over 1,000 miles away). Does this system have that ability? If not, does anyone know which one does?

Q: QuestionHow many physical keys come with this?

Q: Questionwhat is the battery life

Q: QuestionCan I use the Wifi built in versión outside on another door - not far from the main home? My wifi signal works outside as far as the alley .

Q: QuestionHow is the battery life ? I been reading some people say it last 1-2 months and other people say the battery last a long time.

Q: QuestionI purchased two of these locks and the physical keys work for both units. I was under the impression the keys would be unique for each device. Had anyone else tested this and had a different result?

Q: QuestionCan I set multiple Passcodes to enter for multiple individuals?

Q: QuestionI’m planning on adding this to my business. However I do not have internet their but their is a xfinity hotspot. I have xfinity at home do you know if this lock will connect to a hotspot?

Q: QuestionAny fees associated with the App?

Q: QuestionDoes a keykode work without WiFi, in case if electricity down ore there’s no WiFi.

Q: QuestionCan you turn peoples door code on and off? I have a dog sitter so would only like them to have access at certain times if possible.

Top Rated

QuestionIf I have a bathroom with two doors at either end, can I use two of them on one lock? For example, if it is locked on one side, will the other side locks as well? Instead of the one person locking two doors?

QuestionYour literature says that the door has autolock....that it automatically locks every time the door is closed. Can this be turned off in the app?

QuestionDoes the camera pick up motion, say if someone is dropping off a package? Or only when someone is using the keypad?

QuestionDoes eufy make a smart lock dead bolt with a key on the inside instead of a turn handle? I have a window in my garage door.

Questionit is waterproof? can be used in exterior?

QuestionCan this be used on a mobile home door?

QuestionWill it ever work with HomeKit? Perhaps when Metta gets released?

QuestionCan I lock it so it can’t be operated by turning the knob inside and could I use this in an aluminium gate at the front of my house in the weather, hence why I want to know if it can locked not allowing opening by turning the inside handle

QuestionHow many fingerprints can this store?

QuestionI need to be able to lock and unlock the door from my phone app in a different state (over 1,000 miles away). Does this system have that ability? If not, does anyone know which one does?

QuestionHow many physical keys come with this?

Questionwhat is the battery life

QuestionCan I use the Wifi built in versión outside on another door - not far from the main home? My wifi signal works outside as far as the alley .

QuestionHow is the battery life ? I been reading some people say it last 1-2 months and other people say the battery last a long time.

QuestionI purchased two of these locks and the physical keys work for both units. I was under the impression the keys would be unique for each device. Had anyone else tested this and had a different result?

QuestionCan I set multiple Passcodes to enter for multiple individuals?

QuestionI’m planning on adding this to my business. However I do not have internet their but their is a xfinity hotspot. I have xfinity at home do you know if this lock will connect to a hotspot?

QuestionAny fees associated with the App?

QuestionDoes a keykode work without WiFi, in case if electricity down ore there’s no WiFi.

QuestionCan you turn peoples door code on and off? I have a dog sitter so would only like them to have access at certain times if possible.