Questions & Answers

Name: eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel
Brand: eufy Security
SKU: 6476320
Price: 194.99 USD
Rating: 4.6 (888 reviews)

eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel

Model:: T8520J41; |
SKU:: 6476320

User rating, 4.6 out of 5 stars with 888 reviews.

Highly rated by customers for:

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QuestionCan I lock it so it can’t be operated by turning the knob inside and could I use this in an aluminium gate at the front of my house in the weather, hence why I want to know if it can locked not allowing opening by turning the inside handle
Asked 3 years ago by Anonymous.
- Answer No, that is not posible.
  Answered 3 years ago by Diego
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QuestionHow many fingerprints can this store?
Asked 3 years ago by Fingerprints.
- Answer 100 passcodes and 50 fingerprints.
  Answered 3 years ago by sdchargerlife
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QuestionI need to be able to lock and unlock the door from my phone app in a different state (over 1,000 miles away). Does this system have that ability? If not, does anyone know which one does?
Asked 3 years ago by Remote.
- Answer You can unlock this anywhere with an internet or cell connection as long as the lock location is also connected online.
  Answered 3 years ago by Kwelevatorguy
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QuestionHow many physical keys come with this?
Asked 3 years ago by FCFrancis.
- Answer 4 keys come with the unit.
  Answered 3 years ago by TechLover
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Questionwhat is the battery life
Asked 3 years ago by Johnnymg.
- Answer About a year
  Answered 3 years ago by Stella
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QuestionCan I use the Wifi built in versión outside on another door - not far from the main home? My wifi signal works outside as far as the alley .
Asked 3 years ago by Anonymous.
- Answer Depends on WiFi signal strength?
  Answered 3 years ago by Stella
  Answer this question
QuestionHow is the battery life ? I been reading some people say it last 1-2 months and other people say the battery last a long time.
Asked 3 years ago by Jeff.
- Answer 3 months or more! When the battery is dead you just charge it and go!
  Answered 3 years ago by Excellent
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QuestionI purchased two of these locks and the physical keys work for both units. I was under the impression the keys would be unique for each device. Had anyone else tested this and had a different result?
Asked 3 years ago by DuckyDan.
- Answer Contacted Eufy and was informed that this should not be the case. My second lock does not work with the original key, but the first lock works with both keys so it appears that the first lock is defective. Working with support to have it replaced. (Edit - this is the OP just in case the username is different... not suer why)
  Answered 3 years ago by DanS
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QuestionCan I set multiple Passcodes to enter for multiple individuals?
Asked 3 years ago by IntFranco.
- Answer Yes, you definitely can. In addition, you can have different finger print IDs for different people.
  Answered 3 years ago by Billy
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QuestionI’m planning on adding this to my business. However I do not have internet their but their is a xfinity hotspot. I have xfinity at home do you know if this lock will connect to a hotspot?
Asked 3 years ago by Internet.
- Answer It likely doesn't care about it's Internet feed as long as it has one, but password protect or not, I'd favor connecting to a secure network.
  Answered 3 years ago by Excellent
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QuestionAny fees associated with the App?
Asked 3 years ago by Tm.
- Answer All fees are optional
  Answered 3 years ago by JeffW
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QuestionDoes a keykode work without WiFi, in case if electricity down ore there’s no WiFi.
Asked 3 years ago by Ivan.
- Answer I am told no have not had that happen yet, but you do have the unique key.
  Answered 3 years ago by Lockit
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QuestionCan you turn peoples door code on and off? I have a dog sitter so would only like them to have access at certain times if possible.
Asked 3 years ago by Jthome.
- Answer Yes, you can schedule days and times for people to access your house.
  Answered 3 years ago by SJH66
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QuestionDoes this work on both 2.4g and 5g wifi bands?
Asked 3 years ago by AlexTheDude.
- Answer Yes and you won’t be disappointed with this smart lock it’s awesome
  Answered 3 years ago by Jbone
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QuestionCan we delete fingerprints on the door lock yes or no
Asked 3 years ago by Anonymous.
- Answer yes
  Answered 3 years ago by Techy
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QuestionWhat is the ansi rating on this product
Asked 3 years ago by Me.
- Answer BHMA Certified instead of ANSI Tested by BHMA—the leading authority on hardware build quality—to work after locking and unlocking 250,000 times. That means you can use Smart Lock Touch & Wi-Fi up to 10 times a day for over 30 years.
  Answered 3 years ago by Eufy Team
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QuestionI have the built in wifi lock. Will this lock act as the wifi bridge for the eufy smart lock touch “compatible with wifi bridge” if I want to get only the lock. See image for non integrated wifi lock.
Asked 3 years ago by aliaspiggy.
- Answer No, it can't.
  Answered 3 years ago by Eufy Team
  Answer this question
QuestionHow many fingerprints can be programmed
Asked 3 years ago by Anonymous.
- Answer Up to 100 fingerprints. Hope that helps. It’s one of the best smart locks and I love it abs I’d buy it again
  Answered 3 years ago by Jbone
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Questionmy door is 2.25" thick will this lock work on thick doors?
Asked 3 years ago by onlinegrind.
- Answer Yes it will work on that door thickness.
  Answered 3 years ago by TechLover
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QuestionWhat about a matching handle for this lock? Is there one available like the one in the video?
Asked 4 years ago by Anonymous.
- Answer I don't believe so. I bought mine on Amazon separately but you could also do Home Depot or Lowes.
  Answered 4 years ago by ParkerA
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Showing 81-100 of 144 questions

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Questions & Answers

eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel

Q: QuestionCan I lock it so it can’t be operated by turning the knob inside and could I use this in an aluminium gate at the front of my house in the weather, hence why I want to know if it can locked not allowing opening by turning the inside handle

Q: QuestionHow many fingerprints can this store?

Q: QuestionI need to be able to lock and unlock the door from my phone app in a different state (over 1,000 miles away). Does this system have that ability? If not, does anyone know which one does?

Q: QuestionHow many physical keys come with this?

Q: Questionwhat is the battery life

Q: QuestionCan I use the Wifi built in versión outside on another door - not far from the main home? My wifi signal works outside as far as the alley .

Q: QuestionHow is the battery life ? I been reading some people say it last 1-2 months and other people say the battery last a long time.

Q: QuestionI purchased two of these locks and the physical keys work for both units. I was under the impression the keys would be unique for each device. Had anyone else tested this and had a different result?

Q: QuestionCan I set multiple Passcodes to enter for multiple individuals?

Q: QuestionI’m planning on adding this to my business. However I do not have internet their but their is a xfinity hotspot. I have xfinity at home do you know if this lock will connect to a hotspot?

Q: QuestionAny fees associated with the App?

Q: QuestionDoes a keykode work without WiFi, in case if electricity down ore there’s no WiFi.

Q: QuestionCan you turn peoples door code on and off? I have a dog sitter so would only like them to have access at certain times if possible.

Q: QuestionDoes this work on both 2.4g and 5g wifi bands?

Q: QuestionCan we delete fingerprints on the door lock yes or no

Q: QuestionWhat is the ansi rating on this product

Q: QuestionI have the built in wifi lock. Will this lock act as the wifi bridge for the eufy smart lock touch “compatible with wifi bridge” if I want to get only the lock. See image for non integrated wifi lock.

Q: QuestionHow many fingerprints can be programmed

Q: Questionmy door is 2.25" thick will this lock work on thick doors?

Q: QuestionWhat about a matching handle for this lock? Is there one available like the one in the video?

QuestionCan I lock it so it can’t be operated by turning the knob inside and could I use this in an aluminium gate at the front of my house in the weather, hence why I want to know if it can locked not allowing opening by turning the inside handle

QuestionHow many fingerprints can this store?

QuestionI need to be able to lock and unlock the door from my phone app in a different state (over 1,000 miles away). Does this system have that ability? If not, does anyone know which one does?

QuestionHow many physical keys come with this?

Questionwhat is the battery life

QuestionCan I use the Wifi built in versión outside on another door - not far from the main home? My wifi signal works outside as far as the alley .

QuestionHow is the battery life ? I been reading some people say it last 1-2 months and other people say the battery last a long time.

QuestionI purchased two of these locks and the physical keys work for both units. I was under the impression the keys would be unique for each device. Had anyone else tested this and had a different result?

QuestionCan I set multiple Passcodes to enter for multiple individuals?

QuestionI’m planning on adding this to my business. However I do not have internet their but their is a xfinity hotspot. I have xfinity at home do you know if this lock will connect to a hotspot?

QuestionAny fees associated with the App?

QuestionDoes a keykode work without WiFi, in case if electricity down ore there’s no WiFi.

QuestionCan you turn peoples door code on and off? I have a dog sitter so would only like them to have access at certain times if possible.

QuestionDoes this work on both 2.4g and 5g wifi bands?

QuestionCan we delete fingerprints on the door lock yes or no

QuestionWhat is the ansi rating on this product

QuestionI have the built in wifi lock. Will this lock act as the wifi bridge for the eufy smart lock touch “compatible with wifi bridge” if I want to get only the lock. See image for non integrated wifi lock.

QuestionHow many fingerprints can be programmed

Questionmy door is 2.25" thick will this lock work on thick doors?

QuestionWhat about a matching handle for this lock? Is there one available like the one in the video?