Questions & Answers
- Model:
- E82101W3-99
- |
- SKU:
- 6404967
Highly rated by customers for: Video Quality, Ease of use, Battery Life
Page Showing 81-89 of 89 questions
Q: QuestionIs the video time and date stamped?
Asked by Bobb.
- A:Answer Yes, the video time and date are stamped. And you can't disable it. If you have any further questions, please feel free to contact us via [email protected]. We're more than happy to assist you further.
Answered by Eufy Team

Q: QuestionSince you cannot decode the video without an internet connection, is any part of the home stored video transferred off the home network to be decoded? How does the decoding operate.
Asked by Steve43.
- A:Answer You don`t need internet for the video storage, only local wifi (no ISP necessary).
Answered by Jscholz
Q: QuestionHow long does the battery last? When the battery no longer charges, do you have to replace the doorbell?
Asked by Dave.
- A:Answer The battery lasts about a year, and you can recharge many times, so probably it will last more time than you need. PS. if does not work anymore for any reason you can buy a broken one at eBay and replace the battery.
Answered by Jscholz
Q: QuestionWhat are the dimensions of the doorbell camera? It seems very ugly to me.
Asked by Louise.
- A:Answer The dimension of the doorbell camera is about 5.5in x 2.1in x 1.1in. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Eufy Team

Q: QuestionWhen will this product be available for order? I have a Best Buy gift card and would like to purchase it however there is no release date listed and it is available for purchase through other vendors.
Asked by LRMAGANN.
- A:Answer Sorry, this item is unavailable on Best Buy and or through other vendors currently. You can keep an eye on the listing on Best Buy. If you are interested, you can view our Eufy website. If you have any further questions, please feel free to contact us via [email protected]. We're more than happy to assist you further.
Answered by Eufy Team

Q: QuestionWhat type of battery does the doorbell use? Is it an 18650 lithium battery?
Asked by Battery.
- A:Answer it is an internal, non-user-serviceable battery. when it gets to the end-of-life, you will have to replace the entire unit.
Answered by jcg1
Q: QuestionWhere do you see the streaming scene taken by the camera?
Asked by Ernesto.
- A:Answer If you want to view a live stream open the Eufy app and push the play button the camera you want to view. To see a previously recorded event either push the event counter button to the right of the camera name, or the event button at the bottom of the app. Then pick the time from the events listed.
Answered by Anonymous
Q: QuestionWill this follow the other Eufy cameras and gain Apple HomeKit support soon? It would be nice to have this so it can trigger other events upon detection or a doorbell press. Also, HomeKit secure video for storage would be a plus.
Asked by AppleFanBoi.
- A:Answer Don’t know contact Eufy support line.
Answered by Tony
Q: QuestionCan the Eufy doorbell stream video to a Google Hub if the doorbell is rang? Similarly to the Nest Hello.
Asked by Slothe1214.
- A:Answer Automatically no. That is a feature only the Google Nest Hello has.
Answered by Trontus
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