A:Answer Based on your description, it seems there may be an issue with the charging process of your SoloCam S40 cameras using their built-in solar panels. Here are some steps you can take to troubleshoot and address the issue:
Ensure Proper Solar Charging:
Verify that the solar panels are receiving at least 2 hours of direct sunlight daily. Make sure there are no obstructions like shadows, dirt, or debris blocking the solar panels.
Clean the solar panels thoroughly, ensuring they remain clear of any dust or debris.
Restart the Cameras:
Press and hold the SYNC button on each camera for 10 seconds to restart them. This can sometimes resolve charging or operational issues.
Check Charging Status in the eufySecurity App:
Open the eufySecurity app and navigate to the Camera Settings. Look for the sun symbol to check if the solar panel is charging the camera (a green color indicates charging, while gray indicates it isn’t).
Winter and Weather Considerations:
The efficiency of solar panels can decrease in winter or during cloudy/rainy weather due to lower sunlight intensity and shorter daylight hours. If this is the case, you may need to manually recharge the cameras.
Manually Recharge the Batteries:
If the cameras remain unresponsive despite these measures, consider fully recharging their batteries manually using a USB charger. This will help reset the power levels.
If these steps do not resolve the problem, it’s possible that there is a malfunction in one or both cameras or their solar panels, which might require further attention or repair.
