Questions & Answers

Q: QuestionDo I have to replace the Hepa Filter?

Asked 5 years ago by Debs.

• A:Answer Hi, the filter is designed to never have to be replaced. When the filters are getting dirty, follow the below steps. The better you care for your filters the better they will work and longer they will last. If you do want to replace your filter you can go to https://eyevac.com/eyevac-accessories/ EyeVac offers free replacement filters (no purchase necessary, S&H rates apply). Steps to clean filter: 1. Turn the EyeVac "OFF" 2. Take out the canister, remove the canister lid and premotor filter from the canister 3. Empty the canister into the trash, you can rinse the canister and lid with water if needed (LEAVE OUT TO DRY OVERNIGHT OR UNTIL COMPLETLEY DRY) 4. Run the filters under warm water to rinse. If needed you can use a soft bristled dish brush and mild soap like dawn to clean more thoroughly (LEAVE OUT TO DRY OVERNIGHT OR UNTIL COMPLETLEY DRY) 5. AFTER all parts are COMPLETLEY dry, reassemble the unit and turn your EyeVac back on

  Answered 5 years ago by EyeVac Product Expert

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow is this to empty? bagless vacuums still spew dust when being dumped into trashcan. How large is the opening when emptying? From the pic it looks like it’s just a hole that’s maybe 2 1/2-3 inches in diameter? Would make it difficult To empty & to clean

Asked 6 years ago by Gm.

• A:Answer Hi, The canister has a removable lid, the opening of the canister can fit down into most trash cans to keep dust as maintained as possible when emptying. The canister is designed to be easily cleaned in your kitchen sink.

  Answered 5 years ago by EyeVac Product Expert

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI just got the eyebac home model and it will not work. I checked the filter and rolled instructions but power light will not come on I just unpacked the product

Asked 9 months ago by Cat3.

Q: QuestionCan I use this on 220 voltage?

Asked 5 years ago by Chiqui.

• A:Answer runs on 110 voltage and would assume 220 would burn it up - if you're outside of the united states would suggest you get one of those voltage regulators that travelers use

  Answered 5 years ago by Greyhound146

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this unit have enough power to pull in something more granular, specifically cat litter?

Asked 6 years ago by amkelsch.

• A:Answer Yes but best not to use wet litter and only a few grains at a time. The material has to be pushed right up under the opening to be sucked in.

  Answered 5 years ago by Sherry

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow is this vaccum device powered? 110 volt plug in? If yes, how long is the power cord? Batteries? If batteries, what size and how many?

Asked 6 years ago by Denise.

• A:Answer It's a 110 plug with a 6 foot cord. It does not take batteries.

  Answered 6 years ago by TammyKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHas anyone had a strong odor when using this? And how loud is it? I've heard the 1400 and it's pretty loud. Need to put behind my rabbit's enclosure and don't want to scare him when it kicks in. Thank you!

Asked 6 years ago by Skippi.

• A:Answer Just started using it and it has a chemical smell that it gave off immediately

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)