Skip to content Go to Product Search

Main Content

Questions & Answers

Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)

Model:: GA05577-NA; |
SKU:: 11871252

User rating, 4.4 out of 5 stars with 231 reviews.

Save $2

$141.50

Show only Answered Questions

Include AI Generated Q&A

Page Showing 21-40 of 42 questions

QuestionHow is the battery life?
Asked 6 months ago by TampaMike.
- Answer 2 days max if it’s not used heavily. We charge it every night
  Answered 4 months ago by JoshL
  Answer this question
QuestionMy ex-wife and I share custody of our child....can we both be admins on the app like pineheel
Asked 7 months ago by Robert.
- Answer Great question, Robert. Yes, you can have up to 2 parents as a contact for your child — here’s how: 1. On your mobile device, open the Fitbit Ace app . 2. Select Contacts on your child’s card. 3. Tap + Add parent. 4. A screen appears that shows your Google family group members Check out this link for more information: https://support.google.com/fitbitacelte/answer/14957833
  Answered 7 months ago by FitBit Team
  Answer this question
QuestionIf I want to buy the Fitbit ace lte for my son to use in Canada JUST TO TELL TIME and nothing else, will the watch function or id still need the pass/be in US?
Asked 8 months ago by Loulz.
- Answer Great question, Loulz. To buy, set up or use a Fitbit Ace LTE or the Fitbit Ace app, you must be in the United States, and your Google Account must be associated with the United States. For more details, here’s a link: https://support.google.com/product-documentation/answer/14953333?hl=en
  Answered 7 months ago by FitBit Team
  Answer this question
QuestionCan you use 2 watches with the same Google account? Like 2 kids each with their own watch or do I have to have a seperate account for each?
Asked 8 months ago by Lizard.
- Answer Hey there, Lizard. Yes, you can have multiple Ace LTE watches on one account. Note that each device requires its own Ace Pass and its own email address — here’s how the setup would go: 1. Open the Fitbit Ace app. If you have an existing Ace Pass for another Fitbit Ace LTE device, tap on your Google Account icon in the top right > Tap Add a Fitbit Ace LTE 2. Select My child will wear the watch. 3. Select an existing Google Account or create a child account. 4. Tap I accept on the Terms of Service screen. 5. Tap Agree on the Privacy Notice screen. 6. On the plan selection screen, select a subscription plan > Tap Select Plan. 7. Select a payment method. If you haven’t added one yet, you’ll be asked to enter your card information. 8. Review the Order summary > Tap Buy. Here’s a link with more information: https://support.google.com/fitbitacelte/answer/14949765?
  Answered 8 months ago by FitBit Team
  Answer this question
QuestionDoes this watch offer fall detection with emergency services?
Asked 9 months ago by Marco.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Thanks for asking, Marco. Unfortunately, the Ace LTE doesn’t have any kind of fall detection. Although, if a child activates the Call for help feature on their Fitbit Ace LTE, the watch contacts parents. If parents are unreachable, they receive a notification. Here’s a link with more details: https://support.google.com/fitbitacelte/answer/14956246?hl=en
  Answered 9 months ago by FitBit Team
  Answer this question
Question-Can game features be turned completely off? -Is this connected to a parent phone or own account; will they have their own phone number? -How long is the battery life? -Is tracking limited to a certain distance from home base? -Do parents control from app
Asked 10 months ago by Lgor.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Great questions, Lgor. You cannot turn off the games completely, but can use School time to minimize distractions by restricting access to games and Bit Valley and silencing notifications. The Ace Pass data plan enables an LTE connection that powers calling, messaging and location sharing, without needing your child to have their own phone or additional data plan. A fully charged Fitbit Ace LTE is designed to last for more than 16 hours, but may differ based on usage, network coverage, or signal strength. Check out this link with more details: https://support.google.com/fitbitacelte/answer/14949595?
  Answered 10 months ago by FitBit Team
  Answer this question
QuestionCan this watch be used for kids swimming ? Splash pads? is it safe to swim in?
Asked 11 months ago by SAM.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Great question, SAM. The Fitbit Ace LTE is water resistant up to 50 meters (5 ATM) of water. So, you can enjoy swimming with the watch. Here’s a link with more information: https://support.google.com/fitbitacelte/answer/14965274?hl=en
  Answered 11 months ago by FitBit Team
  Answer this question
QuestionDo you need to insert a sim card to make calls?
Asked 1 year ago by GuyHunt.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer No you do not.
  Answered 1 year ago by Sempiternal
  Answer this question
QuestionCan one set multiple timers on this?
Asked 1 year ago by Minidog.
- Answer Yes you can set more than one at a time!
  Answered 1 year ago by Sempiternal
  Answer this question
QuestionCan you track an activity, like a run, for distance and speed?
Asked 1 year ago by Jlb543.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Hi, Jlb543. Fitbit Ace LTE measures a range of movement and different activities as you move throughout the day. Active Minutes are rewarded during moderate to vigorous exercise (eg. running, dancing, swimming, etc). Your Fitbit Ace LTE also records time spent in lighter exercise. This feature requires an Active Ace Pass subscription. To get more information you can verify the following link: https://support.google.com/fitbitacelte/answer/14949610
  Answered 1 year ago by FitBit Team
  Answer this question
QuestionHow do you users with the Fitbit child's watch? Make phone calls out, and can they have face conversations with their watch.
Asked 1 year ago by Triston.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer No video calling, just voice. It runs through an app on your phone that the watch connects to. They have a LTE service on the watch.
  Answered 1 year ago by Sempiternal
  Answer this question
QuestionCan the watch play music?
Asked 1 year ago by Amber.
- Answer No it does not.
  Answered 1 year ago by Sempiternal
  Answer this question
QuestionDoes this have a scheduler and alarms?
Asked 1 year ago by Ian.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Yes
  Answered 1 year ago by user375253
  Answer this question
QuestionDo you need a monthly plan for the GPS tracking?
Asked 1 year ago by BeccaM.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Yes
  Answered 1 year ago by user375253
  Answer this question
QuestionCan they call 911 in case of an emergency? Are they protected against receiving spam calls, or calls from unknown numbers?
Asked 1 year ago by Nalani.
This question was asked about the related product: Fitbit - Ace LTE - Kids Smartwatch with In-App Calling, Messaging, GPS - Spicy - (2024)
- Answer Your child cannot call 911 from the watch. In the case of an emergency call, it will call their parents first, then emergency contact (which is usually a parent) but it cannot be 911. The reason being is because it goes through the app which sends an invite to those you want your child to contact. This way they can ONLY get calls and receive calls from the people you approve as it actually goes through the Fitbit Ace app rather than a general phone call service.
  Answered 1 year ago by Sempiternal
  Answer this question
QuestionCan you turn off call and text during the school day to comply with school cell phone policies?
Asked 1 year ago by Pamda.
- Answer No. School time only disables notifications and incoming calls. The child can still text. There is also no way to silence the watch for bed time unless you put it in do not disturb mode on the watch itself. I bought this for my 8 yo hoping to have more control over the games, texts, calls, notifications, distractions. He can play games at night. Text family during class. It is not the parental control location device I was sold on.
  Answered 2 months ago by Anonymous
  Answer this question
Questiondoes this work with any us carrier
Asked 1 year ago by Anonymous.
- Answer Hi there, thanks for your inquiry. The Fitbit Ace LTE's LTE service is not supported by all carriers or in all areas. To purchase, set up, or use the Fitbit Ace LTE, you must be in the United States and your Google Account must be associated with the United States
  Answered 1 year ago by FitBit Team
  Answer this question
QuestionDo I need to link this to my mobile provider?
Asked 1 year ago by FadFam.
- Answer Hi there, thank you for your inquiry. You can use the Google Fitbit Ace LTE without linking it to a mobile provider. However, to enjoy all the features of your device, you'll need a Fitbit Ace pass. For more information about the Ace pass, please visit: https://support.google.com/fitbitacelte/answer/14949765?hl=en&ref_topic=14964348&sjid=3976516343012734487-NC
  Answered 1 year ago by FitBit Team
  Answer this question
QuestionDoes it work with other providers out of the US?
Asked 1 year ago by Bc16.
- Answer Hi, there. The Fitbit Ace LTE and the Fitbit Ace app are available only in the United States. For more information, please visit this: https://support.google.com/product-documentation/answer/14953333 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit
  Answered 1 year ago by FitBit Team
  Answer this question
QuestionDo you need a monthly plan to use call and text
Asked 1 year ago by Val02.
- Answer yes
  Answered 1 year ago by LynnG
  Answer this question

Showing 21-40 of 42 questions

Most-viewed items