“I received my Fitbit 1 1/2 years ago as gift. Strap broke and did not use it for 1 week. Charged it but now has wrong time and date. How do I fix that. Connie”

1-2 of 2 Answers

• Plug into charger and push and hold button for 10 seconds

  Answered by bestbuyer 5 years ago

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• Just put in the trash and get a better brand. My fitbit’s strap broke also and it didn’t last much longer just over a year. It’s not durable. Customer service also is useless.

  Answered by Angel 6 years ago

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