Questions & Answers

Q: QuestionAre there any bands that fit wrist size 8.5 inches?

Asked 9 years ago by Matthew.

• A:Answer The Large Band will fit an 8.5 wrist!

  Answered 9 years ago by sndy686Verified Purchase

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Q: QuestionWhat causes the steps to show one thing then they decrease. i.e., showed 6570 after a walk, then about 5 minutes later, upon logging activity, decreased to 4500. Charge 2 is 2 years old. This has happened several times in the past few weeks.

Asked 7 years ago by Lickydog.

This question was asked about the related product: Fitbit - Charge 2 Activity Tracker + Heart Rate (Large) - Teal Silver

• A:Answer Neither my wife nor I have ever seen anything like this. I recommend calling Fitbit.

  Answered 7 years ago by JeffVerified Purchase

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Q: QuestionWhat fitbit would be good for a teen with no phone

Asked 9 years ago by snowman.

• A:Answer The display will let them track the time, steps, heart rate, distance walked or run and it has an alarm. What teen doesn't need an alarm to remind them when to get up.

  Answered 9 years ago by TravelingmanVerified Purchase

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Q: QuestionDoes Fitbit- Charge 2 affect a implanted defribulator?

Asked 9 years ago by CM.

• A:Answer No sir, it doesn't affect your AICD/defibrillator. The fit bit takes you radial pulse. Your AICD/defibrillator will know if your heart goes out of rhythm into a shockable arrhythmia, you might catch it too in your Fit bit. The advantage of the Fit bit is that it will guide you through a healthy exercise routine - steps, calories, and other features. Definitely a cool gadget and I love it.

  Answered 9 years ago by fatherof3Verified Purchase

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Q: QuestionCan you set it to remind you to get up and move every hour?

Asked 9 years ago by Anonymous.

• A:Answer Yes, you can. It's easily done through the app.

  Answered 9 years ago by RobsVerified Purchase

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Q: QuestionDoes this, or any Fit bit watch/tracker, show time in seconds? (As a Medical Professional I need seconds for my work and I don't like wearing two different devices .)

Asked 9 years ago by Nlmr.

This question was asked about the related product: Fitbit - Charge 2 Activity Tracker + Heart Rate (Large) - Blue Silver

• A:Answer The "Charge 2" has both a stopwatch and can also display seconds using some clock faces...

  Answered 9 years ago by punchcard

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Q: QuestionI though my Original Fitbit HR was water resistant also, it never said take it off when you wash your hands, Is their any other advantages , why it would be $20 more than the Fitbit HR

Asked 9 years ago by sonny.

• A:Answer The Charge 2 has a larger screen displaying more information. The Charge 2 has a user-replaceable band, whereas the Charge HR's band could not be replaced by the user and when (not if) the band failed the whole thing had to be sent back for repair (if still in warranty). I had a Charge HR for a couple of weeks but returned it for just that reason -- not that the band had failed already but because I had discovered that deficiency. The store's customer service rep. told me that they had had a lot returned "because they fall apart."

  Answered 9 years ago by NotSoFit

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Q: QuestionMy wife and I share an email address, can 2 charge 2's be synced to the same email?

Asked 8 years ago by AJ.

• A:Answer No - your email address identifies a unique individual / account to Fitbit. You can use multiple trackers for the same person (i.e. email address). It doesn't matter if you're using the app or Fitbit website - one email address = one individual.

  Answered 8 years ago by ChrisVerified Purchase

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Q: QuestionHow many days of activity will the charge2 store if not sync'd while on vacation?

Asked 9 years ago by Crazyqbz.

• A:Answer I have stored upwards of a week on mine.

  Answered 9 years ago by marty5150Verified Purchase

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Q: QuestionCan the fitbit charge 2 be ordered in xlarge

Asked 9 years ago by Sharon.

• A:Answer You have to buy the XL and buy the straps separately. I read that on the box. I'm a pretty big dude, most of my watches have maybe 1 or two holes for me to use. This Fitbit has 7 notches left. I wouldn't worry too much about needing it much bigger.

  Answered 8 years ago by PaparocketVerified Purchase

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Q: QuestionWill you be able to get notifications from your IPhone such as text messages and caller ID?

Asked 9 years ago by Patricia.

• A:Answer Yes. You can choose if you want it to display just the name of the person texting or the name and first line of the text. For caller id, it displays the name.

  Answered 9 years ago by Mrsbert

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