Questions & Answers

Q: QuestionDo the bands for the fitbit 5 fit the fitbit 6?

Asked 1 year ago by Daria.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, Daria. Yes, Fitbit Charge 6 and Charge 5 bands are compatible. For any other questions or concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes Fitbit Charge 6 track sleep all day or only at night? What if I sleep several times a day?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Yes. The device does track sleep at any time of the day.

  Answered 1 year ago by TrillVille

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this track specs for swimming? My wife's current one shows activity when in the water but that's it

Asked 1 year ago by Brett9884.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer HI, there. The Fitbit Charge 6 can automatically track your swim lengths, duration, distance, and pace. For more information, please visit this: https://support.google.com/fitbit/answer/14237015 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the Fitbit register just foot steps and not wrist movements as a step?

Asked 1 year ago by Nuts.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer So far, it only measures foot steps

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Fitbit charge 6 show time of day?

Asked 1 year ago by sdtbelle.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)

• A:Answer Yes it does.

  Answered 1 month ago by TracySVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes Fitbit Charge 6 come w/ charge cable?

Asked 1 year ago by ckbenj.

• A:Answer Yes

  Answered 2 months ago by GeorgeE

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this watch display heart rate “zones” during a workout or just simply bpm? Thanks

Asked 1 year ago by Chris.

• A:Answer Hi, Chris. Yes, the Fitbit Charge 6 tracks the heart rate zone during a workout. For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this Fitbit connect with Dexcon app to monitor blood sugar?

Asked 1 year ago by Kim.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Porcelain - (2023)

• A:Answer Hi, Kim. Fitbit integration with the Dexcom app is not available. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan charge 3 bands fit on the charge 6?

Asked 1 year ago by AngelaR.

• A:Answer Hi, Angie. No, Fitbit Charge 6 bands arent compatible with Fitbit Charge 3. If you have any additional questions or concerns, feel free to reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs charger included

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Yes

  Answered 10 months ago by YogaGal

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow wide is the watch and band?

Asked 1 year ago by patricia356.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, there. The width of the Fitbit Charge 6 is 0.91 in (23.09 mm). For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with Spotify?

Asked 1 year ago by DC.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, there. The Spotify music control feature is not available in the Fitbit Charge 6. For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with the charging cord?

Asked 1 year ago by MaryJ.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Yes

  Answered 1 year ago by VenitaWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use this watch with the Fitbit food and calorie intake app like my current fitbit versa?

Asked 1 year ago by TJ104.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, there. You can still use the Fitbit app to track your calories and log your food and water intake with the Fitbit Charge 6. For more information, please visit this: https://www.fitbit.com/global/us/technology/fitbit-app For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased Charge 6 last week after owning a Charge 5. My heart rate is inaccurate. During a vigorous workout my heart rate is still very low. What can I do to remedy this? I never had this problem with my charge 5. I am very disappointed.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, there. Heart-rate tracking can be affected by several factors including air temperature and device location on your wrist.  For a more accurate heart rate reading, see: https://support.google.com/fitbit/answer/14237938 Also, check out: https://support.google.com/fitbit/answer/14236612 For any other questions and concerns, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondo you have to have a membership with the fit bit 6

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer No. Fitbit offers free useage of the app. Premium offers more extensive measurements.

  Answered 1 year ago by Customer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with a charging cable?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, there. Yes, a charging cable is included in the box when you purchase a new Fitbit Charge 6. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it track calories burned from exercise and BMR calories separately? I have the Inspire 3 and it annoys me that it doesn't.

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer I believe all Fitbit products combine BMR with calories burned. This is also a feature I do not like. However, somewhere in the app I believe it shows them separate.

  Answered 1 year ago by jcbrillrealtor

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe Charge 6. Do we have to get the premium package? What does it cover? I really do not need hooked up to my phone, email, or text. I have a Charge 5. The heart rate and O2 have quit working. I need this to be monitored at times.

Asked 1 year ago by Sally.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, Sally. The Charge 6 can track your all-day heart rate and SpO2 while you sleep. Your Charge 6 will remain fully operational without a subscription to Fitbit Premium. You can check the added features included with Premium here: https://support.google.com/fitbit/answer/14237941 In the meantime, we'd like to assist you with your Charge 5. Please contact us on our help page here: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question