Questions & Answers

Q: QuestionWill it stay on my wristI had a problem with my Weight Watchers Active Link wristband coming undone and eventually I lost it. I want a fitness tracker that will stay buckled and not fall off. Since I subscribe to Weight Watchers I also want it to be compatible with their Active Link. Will the Fitbit Charge HR be a good choice?

Asked 10 years ago by Denise.

• A:Answer Yes, go for larger size band if want ... I got the small and have it strapped on 3rd hole from end. I have a small wrist and little snug but bearable but think I should have got next size up. Too late to return.

  Answered 10 years ago by Scorpio52

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Q: QuestionHow do I get information from fit bit into computer?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer The Fitbit HR will come with a Bluetooth dongle (USB plug in) that will allow you to setup your Charge or view your statistics. You can download the "Fitbit Dashboard" from Fitbit's website. Then simply follow the instructions on Fitbit's site or on the dashboard!

  Answered 10 years ago by Kayla

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Q: Questionfitbit track tennis, bicycling, & walking

Asked 10 years ago by Anonymous.

• A:Answer Yes the Charge HR has the ability to Track/Log Tennis , Walk, Bike options.

  Answered 10 years ago by Deedee

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Q: QuestionHeart Rate monitoring - connect with a chest strap system?The idea of full time HRM sounds appealing to me but I'm reading that it's not entirely accurate when working out. Is there a way to connect the device to a chest strap system when working out ?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer the fitbit charge has a heart monitor but you just wear it on your wrist, no chest strap is involved which is why I like it

  Answered 10 years ago by jpicka

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Q: Questiondoes it tell the time and does it track steps?

Asked 10 years ago by leelee.

• A:Answer It does both. It tells date and time (or you can choose just time), steps, calories burned, heartbeat, flights of stairs climbed, and distance walked.

  Answered 10 years ago by 25yrold

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Q: QuestionCan you wear the wristband if you are allergic to Latex?Does the wristband have latex in it? I can't wear latex gloves or be around latex balloons

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer Yes. I'm severely alergic to latex as well and I have no issues with it

  Answered 10 years ago by Ily17

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Q: Questionhow often does this have to be charged?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer I charge mine about every 7 days. It gets fully charged in about an hour or so

  Answered 10 years ago by Djdelorbe

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Q: QuestionIs this, or any other Fitbit, waterproof?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Activity Tracker + Heart Rate (Small) - Pink

• A:Answer This is water-resistant, not waterproof.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionI have trouble wearing watches with batteries the batteries go dead quickly would I be able to use this.

Asked 10 years ago by granny.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer I have the exact same problem. I kill the batteries faster and slow the time. I am glad to know I am not the only that happens to. I wondered the same question when I was planning to buy my Fitbit Charge HR. Well I have had it for over a month and I have had no problems. The times is still correct and the battery last as long as it should. I highly recommend getting a Fitbit, I love mine!

  Answered 10 years ago by Bethalicia1

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Q: QuestionDoes the $150 fit bit track miles ran?

Asked 10 years ago by chris.

• A:Answer This FitBit does not have a GPS but it does estimate mileage. I compared this mileage to the MapMyWalk App and it's usually pretty close.

  Answered 10 years ago by Kathyg

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Q: Questionwhat size do I needMy wrist is 7". do I need a small or large. want to be able to adjust it so its not too tight.

Asked 10 years ago by bjd883.

• A:Answer Small should fit you !!

  Answered 10 years ago by Anitha

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Q: QuestionWhat is the wrist size for Small

Asked 11 years ago by HayPrizz.

• A:Answer 5.5" - 6.5". Actually if you go to the store and pick up the box it'll give you a handy sizing chart where you put your wrist on the box and see where you fit.

  Answered 11 years ago by Liquidmachine

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Q: QuestionWill the device also let you know about incoming texts?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer If synced with your phone, it will vibrate to let you know you have an incoming call. I believe it is supposed to scroll the Caller ID information too, but I haven't bothered to pay attention if it actually is doing this or not. As for texts, I do not believe that it does. I have not ever noticed it vibrate for a text notification, and it certainly doesn't display/scroll through texts of any kind.

  Answered 9 years ago by Vikingstaff1

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Q: QuestionCan you set 5 different time alarms on the same day?Looking for a device that 5 alarms can be set each day as a reminder to take medication. So need to be able to set 5 different alarms to go off over a 14 hour period for a 9 year old.

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer Yes. You just have to go into the app and set multiple alarms. And you can choose when they repeat (daily, just weekends etc).

  Answered 10 years ago by Anonymous

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Q: QuestionChargerDoes charger come with Fitbit HR or do you need to purchase separately? Does iPad charger work?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge HR Activity Tracker + Heart Rate (Small/Medium) - Tangerine

• A:Answer You'll get a charger with your device. It's best to recharge your device every 3 days. When your battery is low, you'll receive an email reminder to recharge your device when the battery is low.

  Answered 9 years ago by Moochie

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Q: QuestionGoing from Fitbit Flex to HRHow do I change over info from fitbit flex to fitbit charge HR. Been using the flex for a couple of years. I want to change to the HR. I do all my logging and syncing on my lap top and desk top.

Asked 10 years ago by Anonymous.

• A:Answer Just add the new device to your fitbit account. You'll want to delete the old device, but your history will all be saved and fine.

  Answered 10 years ago by missyl

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Q: Questioncan Iwear on my ankle?

Asked 10 years ago by Frankie.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer It most likely will not fit on your ankle Frankie but you can certainly try! It won't be able to read your heart rate but it should be able to record your steps with near-accuracy. Hope this helps!

  Answered 10 years ago by Kayla

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Q: QuestionI do a lap swimming and want to know if i can swim with it and will it take my heart rate

Asked 10 years ago by John.

This question was asked about the related product: Fitbit - Charge HR Heart Rate and Activity Tracker + Sleep Wristband (Small) - Black

• A:Answer It's sweatproof, not waterproof. The instructions state it.

  Answered 10 years ago by xcateyes

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Q: QuestionI have an LG Enact phone with android OS, will it sync with this?

Asked 10 years ago by newbie2015.

• A:Answer Yes it should. You just need to download the App to your phone.

  Answered 10 years ago by Deedee

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