Questions & Answers

1-10 of 18 Questions
  • Question
    Large size is how big?   (11 Answers)

    I have a small wrist. Measures 6". Will I need a smaller size?

    By CJ August 28, 2014.

    Answers
    • Best 
      Answer

      You can, but the large has 9 holes, so it should size down to fit too.

      By torrelo September 2, 2014.

    • Question
      Where can I get batteries for fit bit flex ? I know the new fit bits are out but I like my old one fit bit flex?   (0 Answers)

      By Kristy July 11, 2017.

    • Question
      Does this Fitbit come with all charging cords and stuff like that   (6 Answers)

      By Erikalynn123 July 9, 2017.

      Answers
      • Answer

        These bands are for the Flex (original) Fitbit, only. The bands are seperate from other accessories.

        By CGUnlimited July 10, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does the fitbit shows you the steps you did   (2 Answers)

      By Kiya November 21, 2016.

      Answers
    • Question
      i want to buy. please help with steps to follow   (0 Answers)

      By oscar October 19, 2016.

    • Question
      Is this the actual tracker or just the band for the Fitbit   (10 Answers)

      Answers
    • Question
      I can't for the life of me fasten the wristband for my Flex. The skin on my arm becomes blotchy red from the effort! No problem using the fasteners when it isn't on my wrist. I'm tempted to just run a safety pin through the holes. Any better solution?   (4 Answers)

      By Safetypin May 9, 2016.

      Answers
      • Answer

        I sometimes have this problem too. Try getting your fingers (thumb and forefinger) around band where snaps fit into holes and press your fingers together.

        By Andrewsmom February 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I'm trying to replace the band on my Fitbit HR which broke after 6 months   (3 Answers)

      By Anonymous May 4, 2016.

      Answers
      • Answer

        You can get replacement bands anywhere that sells FitBit.

        By KennyG November 25, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      does it track sleep & restless moments?   (5 Answers)

      By Lilian April 17, 2016.

      Answers
      • Answer

        Yes, it does. But you will have to enter data into the program on a daily basis, i.e. the time you entered and left the bed. It will show sleep, periods of restlessness, and times awake.

        By Nicky August 16, 2016.

      • Question
        where do i get the unit to fit in the band   (5 Answers)

        i was given a fitbit replacementband but not housing, where would I get the electronic unit the fits inside that will collect the data and display it on a LED?

        By leslie November 20, 2015.

        Answers
        • Answer

          I would suggest you call fitbit and explain to them that you did not get battery They replaced mine when it quit working. Best Buy suggested I do that when they checked mine out & told me one of the battery terminals was corroded.

          By Eliz September 7, 2016.

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