Questions & Answers

1-10 of 128 Questions
  • Question
    Does this product come with the USB charging cord and the extra wristbands?   (12 Answers)

    By Anonymous August 19, 2014.

    Answers
    • Best 
      Answer

      It comes with a charging cable and two black wristbands (small and large).

      By JohnG August 22, 2014.

    • Question
      How difficult is it to set it up accurately?   (11 Answers)

      By Mike December 15, 2014.

      Answers
      • Best 
        Answer

        I gave this to my brother for Christmas and he had it on and running before our family was done opening gifts. He has been using it everyday since. The setup was quick and easy for him and he is not extremely tech savvy.

        By Camio January 24, 2015.

      • Question
        Using Fitbit with pc   (11 Answers)

        Can I connect the Fitbit to a pc or does it only work with wireless devices?

        By Anonymous October 20, 2014.

        Answers
        • Best 
          Answer

          Yes, you can sync with your computer. It comes with a usb adapter that conects without wires

          By Mike October 27, 2014.

        • Question
          Does it tell the time of day   (11 Answers)

          By Anonymous December 1, 2014.

          Answers
          • Best 
            Answer

            No

            By leggpartyof4 December 26, 2014.

          • Question
            Do I need to buy a charger or does it come with one?   (11 Answers)

            By susieq October 14, 2015.

            Answers
            • Best 
              Answer

              It comes with a USB or other charging cord.

              By RBoy October 14, 2015.

            • Question
              Will I be able to keep it on when I go swimming?   (11 Answers)

              By Anonymous December 5, 2014.

              Answers
              • Best 
                Answer

                I would think that it is fine to swim with. You can leave it on 24/7 except for re-charging the battery, and it seems unfazed by dishwashing, showering or gardening.

                By sunshine February 3, 2015.

              • Question
                Does it track while using an elliptical?   (11 Answers)

                Does it track while using an elliptical?

                By Jan515 December 30, 2014.

                Answers
                • Best 
                  Answer

                  My wife and I both have Fitbits (I have Flex and she has the Charge) both work when we are on our elliptical. The fitbit tracks the movement of whatever arm you wear it on. My wife wore her's the market and got 0 steps during her 30 minute trip because she was pushing a cart and her arm basically never moved.

                  By RegularHiker February 4, 2015.

                • Question
                  Will Best Buy replace if the Fitbit Flex stops tracking stepd and sleep?   (11 Answers)

                  I purchased by Fitbit Flex on 8/8/14 at Best Buy in Tyler, TX. During the night Sunday it stopped tracking my sleep. I subsequently realized it also was no longer tracking steps. I reset it according to the Fitbit website instructions, but to no avail. Can I return it the Best Buy store for a replacement?

                  By Anonymous October 7, 2014.

                  Answers
                  • Best 
                    Answer

                    The Fitbit Flex comes with a 1 year warranty. I did not purchase any additional protection because it was not offered at the time of purchase. I took it back withal the paperwork, including an email response from Fitbit. They did replace it but I had to ask to speak with a manager in order to get that accomplished.

                    By Anonymous October 10, 2014.

                  • Question
                    Does it automatically go to sleep mode? Or have to be switched on?   (14 Answers)

                    By Anonymous December 2, 2014.

                    Answers
                    • Best 
                      Answer

                      I found this information for you, "Tracking your sleep is another useful feature as long as you can remember to put the Flex into sleep tracking mode when you go to bed. You do this by rapidly tapping the Flex. You’ll need to remember to toggle back into activity tracking mode when you wake up too".

                      By CommunityAnswer December 2, 2014.

                    • Question
                      Does the flex sync with an Apple I-pad?   (11 Answers)

                      I do not have an iphone but do have an Apple Ipad. Will the Fitbit sync with my ipad?

                      By Tom November 4, 2014.

                      Answers
                      • Best 
                        Answer

                        The Fitbit Flex will sync with the iPad 3, iPad 4, and the iPad mini.

                        By CommunityAnswer November 4, 2014.

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