A:AnswerHi, there. We're sorry to hear that your Fitbit Sense 2 is not tracking your sleep and the weather app is not working. To track your sleep, we recommend checking out the tips here: https://support.google.com/fitbit/answer/14236407 To set up the Weather app, you can follow the steps here: https://support.google.com/fitbit/answer/14237125 For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
A:AnswerHi, Grandma. Fitbit Sense 2 doesn't have a fall detection feature. For more information about Sense 2, see: https://support.google.com/fitbit/answer/14237106
A:AnswerHi, Chris. Dexcom app Integration with Fitbit is not available. For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
A:AnswerHi, Patsy. Yes, Sense 2 offer various designs for your clock screen. To change the Sense 2 clock face, follow the instructions here: https://help.fitbit.com/articles/en_US/Help_article/2311.htm
For any other concerns, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
A:AnswerHi, AngM. If you're referring to the screen protector, yes, the accessories for the Fitbit Versa 3 (bands and screen protector) are all compatible with the Fitbit Sense 2. Please visit https://www.fitbit.com/global/us/products/accessories For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
A:AnswerHi, Golfer. For Sense 2, you only use the apps that are already installed on the watch, and no other app can be downloaded. For any other questions or concerns, feel free to reach out to our support channels: https://goo.gle/contactfitbit
A:AnswerHi, JR. The Fitbit app is compatible with most popular phones and tablets. To set up and use the Fitbit products and services, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher. For more information, visit https://www.fitbit.com/global/us/technology/compatible-devices Please reach out to our customer support team at https://goo.gle/contactfitbit if you have any further questions.
A:AnswerHi, there. The estimated battery life of the Fitbit Sense 2 after fully charging is up to 6+ days. For more information, visit https://help.fitbit.com/articles/en_US/Help_article/2004.htm For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
A:AnswerHi, Lori. The Sense 2 dimensions are 1.5" l x 1.5" w x 0.45" h. There are features that can only be seen on both the app and the device. There are also features that can only be seen on the or on the device.
For more information on Fitbit Sense 2, you can check: https://help.fitbit.com/articles/en_US/Help_article/2475.htm.
To check out different free clock faces for Sense 2, you can check: https://gallery.fitbit.com
If you have additional questions, please reach out to us at: https://goo.gle/contactfitbit
A:AnswerHi, MamMam. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher. For more information, visit https://www.fitbit.com/global/us/technology/compatible-devices To set up a voice assistant in the Fitbit Sense 2, you can follow the steps here: https://help.fitbit.com/articles/en_US/Help_article/2009.htm For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: contact.fitbit.com
A:AnswerHi, there. Per our Terms of Service, all Fitbit Premium payments are considered final, non-refundable, and non-transferrable, so you'll need to purchase a new subscription for your wife. For reference regarding our terms of service, visit: https://www.fitbit.com/global/us/legal/terms-of-service#fitbit-paid-services For any other concerns, reach out to our support channels at: https://myhelp.fitbit.com/s/support?language=en_US
A:AnswerI just got a Sense 2 and I love it so far. Don't get a Versa 3 if you're using to track active minutes and heart rate while exercising. It is not accurate. My Versa 2 was far more accurate than the Versa 3.
