Questions & Answers

Q: QuestionWhat is the charging time of it?

Asked 9 months ago by Anonymous.

• A:Answer I charged on a Sunday and I charged again on Thursday.

  Answered 9 months ago by JulieMVerified Purchase

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Q: Questionwill it work for 3 years?

Asked 10 months ago by jim68.

• A:Answer I hope so

  Answered 9 months ago by ColleenR

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Q: QuestionWill this device monitor seizure activity?

Asked 10 months ago by Anonymous.

• A:Answer It is touted as being able to monitor cardiac irregular rhythms.

  Answered 8 months ago by DavidE

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Q: QuestionHow is the time on the watch adjusted?

Asked 10 months ago by Mike.

• A:Answer Mine adjusted after connecting to my phone and 'syncing'.

  Answered 9 months ago by hagermama

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Q: QuestionDoes it measure your glucose?

Asked 10 months ago by Ken.

• A:Answer Not that I'm aware of

  Answered 8 months ago by SusanT

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Q: QuestionWould the charger for my Versa 2 work on the Sense 2?

Asked 10 months ago by Havasudeb.

• A:Answer No. But when i bought this watch a new charger came with it.

  Answered 10 months ago by AnonymousVerified Purchase

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Q: QuestionDoes it include a charging cable

Asked 10 months ago by GrandmaB.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)

• A:Answer Yes, the charging cable is included.

  Answered 10 months ago by Cellphoneuser

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Q: QuestionDoes the Fitbit monitor glucose

Asked 10 months ago by Smily5.

• A:Answer You did not specify which Fitbit you are using. As a Fitbit Sense 2 user, I can say with confidence that the Sense 2 cannot be used for monitoring blood glucose levels.

  Answered 10 months ago by rybskip

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Q: QuestionIf I purchased a Fitbit Sense 2 and do not subscribe to the premium membership, would it be still do the ECG function? What is not included if I do not get the subscription?

Asked 10 months ago by Joan.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)

• A:Answer Hi, Joan. The Fitbit ECG app can be used without a Fitbit Premium subscription. If you don't have a Fitbit Premium subscription, you won't have access to advanced insights like personalized workout recommendations, detailed sleep analysis (including sleep profile), guided mindfulness sessions, stress tracking insights, advanced health metrics, and a wider variety of workout classes compared to what is available with a Premium subscription; however, you can still track basic activity, steps, heart rate, sleep duration, and calories burned using the standard Fitbit app features. For more information, please visit this: https://support.google.com/fitbit/answer/14237941 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 10 months ago by FitBit Team

  
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Q: QuestionWhen the warranty begins? The day of purchase or the year of manufacturing?

Asked 11 months ago by Anonymous.

• A:Answer Date of service

  Answered 9 months ago by ColleenR

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Q: QuestionDoes the watch come with the recharging cable?

Asked 11 months ago by Irish.

• A:Answer Hi, Irish. A charging cable is included in the box if you purchase a new Fitbit Sense 2. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 11 months ago by FitBit Team

  
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Q: QuestionHow far does your phone need to be from the watch to receive texts/calls

Asked 11 months ago by Jen.

• A:Answer Next room.

  Answered 9 months ago by JulieM

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Q: QuestionMy FitBit gave erroneous heart rate results. It showed a heart rate of over 90 for 5+ hours when my heart rate was actually in the 60's. What happened and how can I rely on something that gave false information?

Asked 11 months ago by Poohgirlrt.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)

• A:Answer My answer depends on how snugly your Fitbit Sense 2 is held to your wrist by the watch's wristband. If your Sense 2 moves easily over your wrist, then you must tighten it up until it does not move easily on your wrist. If your Sense 2 was tightly secured to your wrist when you experienced the erroneous pulse rate readouts, then it is possible your Sense 2 was detecting palpitations in your heart beat, such as atrial fibrillation or atrial flutter. If, during the time your Fitbit appeared to be reporting an erroneous heart beat rate, you were monitoring your pulse rate manually and you felt no additional heart beats beyond your regular sinus rhythm of 60 per minute, then your watch may be faulty and should be brought to Best Buy for fault analysis. If, however, you did detect additional, though faint, beats in addition to your basic sinus rhythm of 60 beats per minute, then you were experiencing heart palpitations that your watch correctly reported; and you should see your family doctor immediately for referral to a consulting cardiologist.

  Answered 10 months ago by rybskip

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Q: QuestionCan you talk into the Fitbit sense 2 advanced watch?

Asked 11 months ago by Anonymous.

• A:Answer You are able to connect Alexa to this smartwatch!

  Answered 8 months ago by HannahB

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Q: QuestionIn what units does this watch display blood sugar?

Asked 11 months ago by Leroy5.

• A:Answer It doesn't do that.

  Answered 11 months ago by AnonymousVerified Purchase

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Q: QuestionHow low will the watch go to give you blood oxygen levels. The one I have now only ones down to 94% I need it to down to at least 85%.

Asked 11 months ago by Anonymous.

• A:Answer Hi, there. Fitbit does not measure or display SpO2 values below 80 percent. For more information, please visit this: https://store.google.com/intl/en/ideas/articles/track-your-spo2/ For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 11 months ago by FitBit Team

  
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Q: QuestionWhat is the difference between the Fitbit Sense 2 and the Fitbit Sense 2 Advanced?

Asked 1 year ago by LittleBit.

• A:Answer I think the word "advanced" is part of the product description rather than part of the model name.

  Answered 1 year ago by DorianLVerified Purchase

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Q: QuestionIs there a fitbit watch that measures blood pressure? Does this watch call emergency if I have a fall

Asked 1 year ago by Gloria.

• A:Answer This particular watch does include oxygen and heart rate. You can also connect Alexa to this device.

  Answered 8 months ago by HannahB

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Q: QuestionHow long does it take to charge a new fitbit advanced 2 ? this is a new device to me and naturally I will have a lot of questions, unfortunately devices do not come with a hard copy manual. Instead the buyer has to go there and there and do this and that.

Asked 1 year ago by Cecile.

• A:Answer Your Fitbit Sense 2 should charge from about 30% to 100% in about 2-3 hours,

  Answered 10 months ago by rybskip

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