Questions & Answers
- Model:
- FB521SRWT-US
- |
- SKU:
- 12221763
Q: QuestionDoes Fitbit sense 2 has YouTube since it’s Bluetooth
Asked by My.
- A:Answer Thanks for the inquiry, My. The Sense 2 cannot control YouTube directly. However, It can manage music playback in the YouTube Music app on your phone. Navigate between playlists, skip or replay songs, and adjust the volume from your wrist. Check out this link for more information: https://support.google.com/fitbit/answer/14237218
Answered by FitBit Team

Q: QuestionDo any Fitbits have fall detection?
Asked by Lin.
- A:Answer Thanks for asking, Lin. Unfortunately, there are no Fitbit devices that have any fall detection. Although, most have sleep, stress, and wellness tracking to help keep up with your daily life. Check out this guide with more information: https://support.google.com/fitbit/answer/14237106?
Answered by FitBit Team

Q: QuestionDo these watches have fall detection? What watches have fall detection?
Asked by Lindas.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi there, Lindas. Unfortunately, the Sense 2 doesn't have fall detection, and neither do any of the other current Fitbit watches.
Answered by FitBit Team

Q: QuestionI have a Charge 5 and it no longer holding a charge more than a couple of days. What Fitbit would you recommend getting now? The Versa or sense 2?
Asked by Frozen.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Thanks for asking, Cindy. Sorry to hear your Charge 5 isn’t holding a charge anymore. Here’s a guide with some possible solutions: 1. Turn off always-on display 2. Use phone GPS instead of built-in GPS 3. Dim the screen or enable auto brightness Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518 If you’re interested in upgrading, here’s a link with more information on the latest devices: https://support.google.com/fitbit/?visit_id=638839725950341396-348454214&rd=1#topic=14236398
Answered by FitBit Team

Q: QuestionThis watch have a glucose meter??
Asked by Bev.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer No, it's not a feature
Answered by CaitlinS
Q: QuestionIs replacement of the battery for my Sense 2 Advanced Health Smartwatch covered by the Best Buy Protection Plan I purchased?
Asked by JohnO.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hey there, JohnO. We recommend reaching out to the store to confirm what is covered by their protection plan. If you have any questions about the Sense 2, we’re just a click away: https://support.google.com/fitbit/gethelp?hl=en
Answered by FitBit Team

Q: QuestionI have a Versa 2. Will this be a big difference in operation. What would be my best choice? I really like what I have, but the flap over the mechanics has come loose.
Asked by jmm.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer I think the Sense 2 has more functions. I like it better than the Versa 2. I only changed because I lost the Versa 2 on a trip and have been pleased with the switch
Answered by EdM43
Q: QuestionDoes the sense have fall detection?
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer No, it does not.
Answered by tdeniro
Q: QuestionWhat is the charging time of it?
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
- A:Answer I charged on a Sunday and I charged again on Thursday.
Answered by JulieM
Q: Questionwill it work for 3 years?
Asked by jim68.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer I hope so
Answered by ColleenR
Q: QuestionWill this device monitor seizure activity?
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
- A:Answer It is touted as being able to monitor cardiac irregular rhythms.
Answered by DavidE
Q: QuestionHow is the time on the watch adjusted?
Asked by Mike.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Mine adjusted after connecting to my phone and 'syncing'.
Answered by hagermama
Q: QuestionDoes it measure your glucose?
Asked by Ken.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Not that I'm aware of
Answered by SusanT
Q: QuestionWould the charger for my Versa 2 work on the Sense 2?
Asked by Havasudeb.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
- A:Answer No. But when i bought this watch a new charger came with it.
Answered by Anonymous
Q: QuestionDoes it include a charging cable
Asked by GrandmaB.
- A:Answer Yes, the charging cable is included.
Answered by Cellphoneuser
Q: QuestionDoes the Fitbit monitor glucose
Asked by Smily5.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer You did not specify which Fitbit you are using. As a Fitbit Sense 2 user, I can say with confidence that the Sense 2 cannot be used for monitoring blood glucose levels.
Answered by rybskip
Q: QuestionWhen the warranty begins? The day of purchase or the year of manufacturing?
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
- A:Answer Date of service
Answered by ColleenR
Q: QuestionDoes the watch come with the recharging cable?
Asked by Irish.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, Irish. A charging cable is included in the box if you purchase a new Fitbit Sense 2. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionHow far does your phone need to be from the watch to receive texts/calls
Asked by Jen.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Next room.
Answered by JulieM
Q: QuestionMy FitBit gave erroneous heart rate results. It showed a heart rate of over 90 for 5+ hours when my heart rate was actually in the 60's. What happened and how can I rely on something that gave false information?
Asked by Poohgirlrt.
- A:Answer My answer depends on how snugly your Fitbit Sense 2 is held to your wrist by the watch's wristband. If your Sense 2 moves easily over your wrist, then you must tighten it up until it does not move easily on your wrist. If your Sense 2 was tightly secured to your wrist when you experienced the erroneous pulse rate readouts, then it is possible your Sense 2 was detecting palpitations in your heart beat, such as atrial fibrillation or atrial flutter. If, during the time your Fitbit appeared to be reporting an erroneous heart beat rate, you were monitoring your pulse rate manually and you felt no additional heart beats beyond your regular sinus rhythm of 60 per minute, then your watch may be faulty and should be brought to Best Buy for fault analysis. If, however, you did detect additional, though faint, beats in addition to your basic sinus rhythm of 60 beats per minute, then you were experiencing heart palpitations that your watch correctly reported; and you should see your family doctor immediately for referral to a consulting cardiologist.
Answered by rybskip
























