Questions & Answers

Q: QuestionMy Fitbit stopped working purchased 04/2023 what do I do

Asked 1 year ago by Phonebank.

• A:Answer Contact Fitbit directly. They may replace it if it is defective.

  Answered 1 year ago by BryantHVerified Purchase

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Q: QuestionWhat is the return period

Asked 1 year ago by Birdie.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer 2 weeks after purchase

  Answered 1 year ago by Star

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Q: QuestionNotify someone if you fall

Asked 1 year ago by Jillian.

• A:Answer No

  Answered 1 year ago by RussA2019

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Q: QuestionDoes the fitbit4 have Pickleball as activity on the list?

Asked 1 year ago by Champ.

• A:Answer Hi, Champ. This type of exercise is not yet available. To check the available workouts that can be tracked by Fitbit Versa 4, visit this: https://help.fitbit.com/articles/en_US/Help_article/1935.htm For any other questions or concerns, reach out to our support channels at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionCan it count reps while I'm working out at a gym?

Asked 1 year ago by A.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer Hi, A. Counting reps while working out isn't an available feature of the Versa 4. But the ability to log it manually is now being reviewed. Show your support here: https://community.fitbit.com/t5/Product-Feedback/Ability-to-log-exercise-type-equipment-and-info-including-sets-reps/idi-p/5446066 For any other questions or concerns, reach out to our support channels at: https://myhelp.fitbit.com/s/support?language=en_US

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes it tell you blood pressure?

Asked 2 years ago by Anonymous.

• A:Answer No. Just pulse.

  Answered 2 years ago by Eray1996

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Q: QuestionI need help with the set of my new versa 4. Can I come into the store and could someone help me with that

Asked 2 years ago by Anonymous.

• A:Answer Yes they will. Geek Squad helped me.

  Answered 1 year ago by PenniePVerified Purchase

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Q: QuestionMy Inspire had an issue where the band kept coming disconnected. Does this one have that same known issue? Thanks!

Asked 2 years ago by Cheryl.

• A:Answer Maybe not snug enough , I would buy new ones on amazon or best buy

  Answered 1 year ago by GRANDMAC

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Q: QuestionCan it call 911 if no pulse is detected?

Asked 2 years ago by Me123.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer Hi, Me123. No. The Emergency SOS requires location enabled and 4G LTE service. This feature is not yet available in Fitbit Versa 4. For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: contact.fitbit.com

  Answered 2 years ago by FitBit Team

  
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Q: QuestionDoes this measure blood pressure

Asked 2 years ago by Anonymous.

• A:Answer No.

  Answered 1 year ago by BryantHVerified Purchase

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Q: QuestionWhat kind of warranty comes with this new Fitbit?

Asked 2 years ago by warranty.

• A:Answer 1 yeae

  Answered 1 year ago by Chowdary

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Q: QuestionDoes it monitor Blood Pressure?

Asked 2 years ago by JC.

• A:Answer No, this one doesn't monitor your blood pressure.

  Answered 1 year ago by JStvnsVerified Purchase

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Q: QuestionDoes this give you SP02 readings on demand? I am looking for a fitness tracker that will show me my SP02 readings and heart rate on demand while working out. Most I am seeing require you to sleep with the tracker on and gives you an overall analysis.

Asked 2 years ago by Dawg.

• A:Answer No. It only gives you your average overnight oxygen after you log at least 3 hours sleep. HR is continuous.

  Answered 2 years ago by pschaefer121Verified Purchase

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Q: Questionis the clock display only digital or can it also be analog?

Asked 2 years ago by MrHalloween.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer You can change the Clock Face on the FitBit app. There's lots to choose from - some digital - some analog. There's a bunch of free ones, and also premium choices that charge a fee.

  Answered 2 years ago by MomYourCrazyVerified Purchase

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Q: QuestionHow often to charge it

Asked 2 years ago by Anonymous.

• A:Answer Anywhere 4-5 days

  Answered 2 years ago by user789416

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Q: QuestionI jus bought it today and charged it before I set it up it charged fully but when I tried to set it up it became 0%.

Asked 2 years ago by Sasha.

• A:Answer Do you have the gps on? I found that if i have it on the battery life goes quickly.

  Answered 2 years ago by user469944

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Q: QuestionWill I get 6 months free Premium if I'm already paying for premium?

Asked 2 years ago by Marj.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer Yes

  Answered 2 years ago by user545381

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Q: QuestionIs the face easy to read in bright sun.?

Asked 2 years ago by SAM.

• A:Answer Sometimes

  Answered 2 years ago by mikeyVerified Purchase

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Q: QuestionIs the Fitbit compatible with Android Devices?

Asked 2 years ago by Meka.

• A:Answer Yes it is. No problems at all connecting.

  Answered 2 years ago by KIMMIEPE

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