Questions & Answers

Q: QuestionThe scree is upward or the button is facing to my elbow?

Asked 1 year ago by Hawker8001.

• A:Answer Hi, Hawker8001. For all-day wear when you’re not exercising, the Fitbit Versa 4 should usually rest a finger’s width below your wrist bone and lay flat, as you would normally wear a watch. For more information on how to wear the Fitbit device, please visit this: https://support.google.com/fitbit/answer/14237222 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionCan I use this watch to place a call ,send message ,read message and receive a call?Can I also use it to play music.?

Asked 1 year ago by Fashion.

• A:Answer It only lets me receive calls. None of the other things. Maybe I just don't know how.

  Answered 1 year ago by MarlaDVerified Purchase

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Q: Questioncan this smartwatch locate my cell phone?

Asked 1 year ago by Anonymous.

• A:Answer Yes - there is a "Find my phone" function!

  Answered 1 year ago by DarwinTVerified Purchase

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Q: QuestionWill this watch work with ios 16.7.8

Asked 1 year ago by Bill.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer Hi, Bill. To set up and use the Fitbit Versa 4, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher. For more information, please visit this: https://www.fitbit.com/global/us/technology/compatible-devices For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionWhat does altitude sensitivity mean

Asked 1 year ago by Bob.

• A:Answer Hi, Bob. This means that the Versa 4 has an altimeter and can track floors. If you have additional questions, please don't hesitate to contact us on our help page here: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDo any of the watches measure blood pressure

Asked 1 year ago by Anonymous.

• A:Answer It measures the blood oxygen.

  Answered 1 year ago by QueenieVerified Purchase

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Q: QuestionCan we send and receive text messages ion this watch

Asked 1 year ago by Syed.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer yes you can

  Answered 1 year ago by AnthonyH

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Q: QuestionCan a Sense band fit a versa 4 watch?

Asked 1 year ago by KM.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer Hi, there. Yes, the Fitbit Sense band is compatible with the Fitbit Versa 4. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionPrior responses state that Versa 4 does not have ECG, but current specs do include ECG...has that been added or are the specs inaccurate?

Asked 1 year ago by Anonymous.

• A:Answer Hi, there. The Fitbit ECG app is not available in the Fitbit Versa 4. For more information about the Fitbit ECG app, please visit this: https://support.google.com/fitbit/answer/14236718 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes it have BP Monitor?

Asked 1 year ago by CarolM.

• A:Answer No blood pressure monitor.

  Answered 1 year ago by Hawk

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Q: Questionwill this fitbit count steps on a teadmill?

Asked 2 years ago by JB.

• A:Answer Yes

  Answered 1 year ago by Hawk

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Q: QuestionWhat is the best smartphone model to get and answer calls and texts?

Asked 2 years ago by Deborah.

• A:Answer I believe its compatible with any android smartphone

  Answered 1 year ago by GRANDMAC

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Q: QuestionWhy does FitBit use GLONASS

Asked 2 years ago by JohnWJ.

• A:Answer Hi, JohnWJ. Glonass is used for exercises with built-in GPS. This setting can shorten the time it takes for Fitbit to find a GPS signal and enhance GPS performance. For more information, visit https://support.google.com/fitbit/answer/14225688#exp For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionDownloaded an update and now the watch has been on 8:51 for the last 2 days. What can I do to get it working again?

Asked 2 years ago by Max.

• A:Answer We had that same problem several times You have to uninstall the app on your phone and set up the watch like it was new

  Answered 2 years ago by HarryP

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Q: QuestionIf my Fitbit was to get wet, would I have to take it off and dry it really good or could I just leave since it’s waterproof?

Asked 2 years ago by Meg04.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer Hi, Meg. When your Fitbit device gets wet, it is important to take it off and dry it well before putting it back on. For tips on how to clean your Fitbit device, please visit https://help.fitbit.com/articles/en_US/Help_article/1598.htm

  Answered 2 years ago by FitBit Team

  
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Q: QuestionHow long does the watch last, before charging.

Asked 2 years ago by Peter.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer With average usage, the battery can last you 3-4 days. If you adjust some of the features such as lighting it may last even longer!

  Answered 2 years ago by JStvns

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Q: QuestionDo you have to purchase service in order for it to work?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)

• A:Answer You get the Premium service free for 6 months. After that it still works with limited options.

  Answered 2 years ago by RussA2019Verified Purchase

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Q: QuestionDoes fitbit monitor blood sugar and blood pressure?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 2 years ago by RussA2019

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Q: QuestionCan this fit bit connect to a Samsung galaxy a53 that is on a pre plan for payment?

Asked 2 years ago by Monique.

• A:Answer Hi, Monique. The Fitbit app is compatible with most popular phones and tablets, even if the device is on a preplan payment. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running Android 9 or higher or Apple iOS 15 and higher. For any additional questions and concerns, feel free to reach out through phone, chat, social support, or through our community forums: contact.fitbit.com

  Answered 2 years ago by FitBit Team

  
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