“Does it ship flat and is it returnable free of charge”
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Hi Joy, Thank you for your question. I can confirm that this mat does not ship flat. The Q&A section is managed by the manufacture, for any questions regarding a returns policy we would recommend contacting Best Buy directly. If you have any questions, please get in touch with our customer service team at [email protected] or you can call us on 615-208-9697.
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