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Questions & Answers

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  • QuestionHow thick is this mat? Also will it leave 'dimples' in when sitting in the chair on top of this mat?

    Asked by KRO0708.

    • Answer Hello, Thank you for your enquiry. This product is 0.085’’ thick and is designed for use on carpets up to 1/2’’ in depth, including the carpet underlay. This mat is compatible with plastic castor wheel chairs and has a weight limit of 250lbs including the chair and the user, stationary furniture should not be placed on the mat. If the application of this product is correct, the mat should not dimple, curl or crack. If you require any further information, please feel free to contact our customer service team who would be happy to help! You can email us [email protected] or you can call us on 615-208-9697. Kind Regards, -Eleanor.

      Answered by Floortex Team

  • QuestionDoes the mat ship flat or rolled?

    Asked by Chairmat.

    • Answer Hello, Thank you for your enquiry. I can confirm that this product ships rolled in a cardboard box, this mat is produced from polycarbonate and will therefore lie flat instantly after unrolling for immediate and effective use. If you have any further questions, please contact our customer service team at [email protected] or you can call us on 615-208-9697. Kind Regards, - Eleanor.

      Answered by Floortex Team