“My receipt says “Free AppleMusic for up to 4 months (new or returning subscribers only) I am a returning subscriber & it rejects me…what am I doing wrong?”
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If you are a current or returning subscriber, Apple can sometimes only honor less than 4 months or none at all, This has happened to me before. You can always try again in a month or 2.
Sorry, there was a problem. Please try again later.Hi there. I am also a current customer, so I've never tried this freebie offer. My best guess, based off of the verbiage, is that it doesn't include current subscribers. New customers is obvious. I think they chose the word "returning" to confuse people. I take that mean that one was a previous customer, but is not currently subscribing. They RETURN to the service, and Apple hopes that the 4 months will get someone hooked again.
Sorry, there was a problem. Please try again later.I work for Apple , it’s only for new users and returning users who have been gone for a significant amount of time. It’s meant to draw customers back after cancelling Apple Music. Sorry , but you will have to pay.
Sorry, there was a problem. Please try again later.It only for new subscribers. I had this happen for Apple TV.
Sorry, there was a problem. Please try again later.Wait until your subscription expires and then make sure its set to a individual plan and not family
Sorry, there was a problem. Please try again later.I don't know i would call them and tell them what happened and they can help you with it
Sorry, there was a problem. Please try again later.You need to cancel your subscription and then wait til your subscription runs out. Then it will allow you to use this and returning subscribers get 3 free months.
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