A:AnswerWhen you get the email that tells you your reward is ready, click the email link. Then it should open apple music log into your account and go to settings and tap enter code if that doesn't work then on a computer open the email then click the link in your email and if it doesn't open copy where It says code. ex: code: XHFYFYDHDH copy the letters only then open apple music in a tab log in and go to settings in apple music and click redeem and copy and paste the code and click redeem and it should work.
A:AnswerEither you used too many codes for your account or entered the wrong information but also it can take some time, reach support if this doesn’t work
