Questions & Answers

Q: QuestionWill Geek Squad set up a television that has not been purchased at Best Buy

Asked 8 years ago by Marinemom.

• A:Answer Yes, the Geek Squad is available to setup and mount a TV no matter where you made the purchase. The service can be ordered online, by phone (1-800-Geek-Squad) or by visiting your local Best Buy store. If you require a custom setup (ex. you want your TV mounted above a fireplace), I would recommend speaking with an Agent, either by phone or in person.

  Answered 8 years ago by Judith

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI am having problems with my printer not printing. I can copy but will not print out my information. My wireless is connected

Asked 9 years ago by alleypooh.

• A:Answer There is an online printer setup service available through the Geek Squad that can assist you with your printer problems via remote support.

  Answered 8 years ago by Andrew

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questiondo you connect smartlock inside of home?

Asked 9 years ago by David.

• A:Answer Yes, it is connected in your home.

  Answered 9 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought a smart life light bulb and it tells me I need a hub what kind of hub can I use with these ? I wasn’t told I needed a hub when I bought them thank you

Asked 5 years ago by Mg.

Q: QuestionDoes Best Buy or Geek Squad furnish and install home sercuriy systems? We don't have the knowledge to install the monitoring systems that are sold. Also who monitors the system once it's installed?

Asked 8 years ago by SteveG1.

Q: QuestionI need two additional cameras added to my surveillance system at my business. Will Geek Squad do this?

Asked 8 years ago by Stylerette.

Q: QuestionI would like a Geek squad team or member to set up my 8 camera "Night Owl" DVR surveillance system and make sure the DVR is functioning correctly. How much would that cost?

Asked 9 years ago by DK.

Q: QuestionDoes the price of Consultation comes back with purchase of equipment?

Asked 9 years ago by Anonymous.

• A:Answer No

  Answered 8 years ago by Andrew

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you do repairs or changes to systems already set up?

Asked 9 years ago by George.

Q: Questionpurchased a receiver having trouble with connectionsCould you help us even though we bought the equipment on line?

Asked 10 years ago by Carolyn.

• A:Answer You could purchase the Basic Audio setup service. This would include troubleshooting and they could re-setup everything, if needed.

  Answered 8 years ago by Andrew

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I make an appointment?

Asked 9 years ago by Genl.

• A:Answer need appointment for repair

  Answered 9 months ago by JackDuck

  Helpful (10)Unhelpful (3)ReportAnswer this questionShow more answers (5)