“I got blank screen after putting redeem code on youtube.com/redeem. what to do now?”
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1-4 of 4 Answers
1. Clear Your Cache and Cookies The most common cause of a blank screen is corrupted browser data or an old cookie that is blocking the redemption script from loading. Go to your browser settings and Clear Cache and Cookies. Restart your browser and try the link from your Best Buy email again. 2. Switch to an Incognito Window (Crucial) If you are logged into a Google account that has ever used a trial before, YouTube’s page might freeze or go blank while trying to verify your eligibility. Open a Chrome Incognito or Private window. Log into a brand-new Google account (or one that has never had Premium). Manually type in youtube.com/redeem and paste your code there. 3. Use "Desktop Mode" on Mobile If you are trying to redeem this on a phone or tablet, the YouTube app often interferes with the web link, causing it to crash or stay blank. If using a mobile browser, tap the "Aa" or three dots and select "Request Desktop Site." Better yet, try the redemption on a Laptop or PC instead of a mobile device. 4. Disable Ad-Blockers and VPNs Redemption pages require secure scripts to run so they can verify your payment method (even for a free trial). Ad-blockers: These often mistake the redemption pop-up for an ad and block it, leaving you with a blank screen. Disable them temporarily. VPNs: YouTube needs to verify you are in a supported region (USA). If your VPN is on, it can cause the page to fail to load. 5. What if the screen is STILL blank? If you've tried all the above and it's still blank, the code itself might be inactive or expired in Best Buy’s system. The Fix: Contact Best Buy Digital Support (1-888-BEST BUY). Tell the representative you are getting a "blank screen error" on the YouTube side. They can "void and reissue" a fresh code to your email, which almost always solves the problem. Best Buy & Geek Squad Contact InfoServicePhone Number Hours (Central Time) Best Buy Customer Care1-888-BEST BUY (1-888-237-8289) 24/7 SupportGeek Squad Support 1-800-GEEK SQUAD (1-800-433-5778) 24/7 SupportOnline ChatBest Buy Contact Page 7 a.m. – 11 p.m. CT
Sorry, there was a problem. Please try again later.nada, no se puede hacer nada, ellos ofrecen un regalo expirado :( *La oferta debe canjearse antes del 2 de marzo de 2026 a las 23:59 h (hora del Pacífico). Se requiere una forma de pago válida al registrarse, pero no se le cobrará hasta que finalice el período de prueba. Al finalizar el período de prueba, se le cobrará automáticamente el precio de la suscripción individual, actualmente de 13,99 $ al mes, de forma mensual recurrente, hasta que cancele. Puede cancelar su prueba gratuitamente en cualquier momento antes de que finalice a través de la aplicación de YouTube. No se realizan reembolsos por un período de facturación parcial. Se aplican términos y condiciones adicionales.
Sorry, there was a problem. Please try again later.Try restarting tv
Sorry, there was a problem. Please try again later.Corrupted cached data can block page scripts. Clear YouTube cookies/cache in your browser, then reload the redemption page. Many users report this resolves blank‑screen issues
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