How can I set it to defrost 14 ounces of ground beef? null

I would try setting defrost @ 0.7 or 0.8

FrigidaireSupport, no, it is definitely not helpful when you seem to assume the customer is either too stupid or too lazy to have read the manual before asking for help. Actually, I did read the manual, in fact, more than once. I will explain again that I want to defrost 14 ounces by weight. The display only allows me to enter two numbers. The first number shows the pound symbol so pressing 14 shows as 1 pound 4 ounces. If I try to press 014, as in 0 pounds 14 ounces, it ends up as 4 pounds 1 ounce because the 4 jumps to the first place. There is no option for me to use a decimal point to indicate that I only want ounces. It looks to me like Frigidaire really dropped the ball when it comes to the defrost by weight option. My old microwave was 21 years old and I was able to use any combination of weight to automatically defrost, so it's not like it is new technology to expect this one to operate the same way. I am really unhappy about this and sorry I purchased this microwave.

Hey Betts, thank you for your inquiry! For best results with defrosting, please see Setting Defrost by Weight on page on page 10 in your Use and Care Guide. Hope this helps!

“How can I set it to defrost 14 ounces of ground beef?”

Asked by Betts 7 years ago

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Frigidaire - 1.4 Cu. Ft. Mid-Size Microwave - White-Front_Standard

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I would try setting defrost @ 0.7 or 0.8
Answered by carol 7 years ago
Sorry, there was a problem. Please try again later.
FrigidaireSupport, no, it is definitely not helpful when you seem to assume the customer is either too stupid or too lazy to have read the manual before asking for help. Actually, I did read the manual, in fact, more than once. I will explain again that I want to defrost 14 ounces by weight. The display only allows me to enter two numbers. The first number shows the pound symbol so pressing 14 shows as 1 pound 4 ounces. If I try to press 014, as in 0 pounds 14 ounces, it ends up as 4 pounds 1 ounce because the 4 jumps to the first place. There is no option for me to use a decimal point to indicate that I only want ounces. It looks to me like Frigidaire really dropped the ball when it comes to the defrost by weight option. My old microwave was 21 years old and I was able to use any combination of weight to automatically defrost, so it's not like it is new technology to expect this one to operate the same way. I am really unhappy about this and sorry I purchased this microwave.
Answered by Betts 7 years ago
Sorry, there was a problem. Please try again later.
Hey Betts, thank you for your inquiry! For best results with defrosting, please see Setting Defrost by Weight on page on page 10 in your Use and Care Guide. Hope this helps!
Answered by FrigidaireSupport 7 years ago
Sorry, there was a problem. Please try again later.