Questions & Answers

Q: QuestionYesterday my Frigidaire Microwave was delivery and returned to you because the rounded door was not flush or ZCH as needed. Do you have any educated salesman in the Bayshore store that can help us with the correct one needed. Someone was to contact us?

Asked 4 years ago by Anonymous.

• A:Answer Hello , it is recommended to call the customer service or visit the nearest store .Thank you .

  Answered 4 years ago by Curtis International Ltd.

  
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Q: QuestionWere is the filters located

Asked 4 years ago by Terry.

• A:Answer Hello, Terry. The exhaust filters are located on the underside of the microwave. You can find instructions for changing or cleaning the filters on pages 22-23 of the Use&Care Guide if you ever need it. But don’t hesitate to let us know if you have any other questions! ~ Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCan this microwave be installed in a kitchen island?

Asked 4 years ago by Island.

• A:Answer This microwave is intended to be installed over a range or cooktop. So, we’d recommend checking the installation guide’s electrical, structural, and ventilation requirements to see if these can be met on your kitchen island. Don’t hesitate to connect with us directly if you have any additional questions we can assist with! ~ Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs this A zero clearance door? What is the width with the door open?

Asked 4 years ago by Jewels701.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hello Jewels701! The door does not have a zero clearance. The cutout requirement for proper installation is 30" wide. If you have any additional questions, please contact us directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questionhow loud is the exhaust fan

Asked 4 years ago by moses.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer ​Hello Moses! The noise of the exhaust fan is within normal range. If you have any concerns with the sound of your Frigidaire exhaust fan, please reach out to Frigidaire directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes the turntable have an on/off button

Asked 4 years ago by Anonymous.

• A:Answer Not that I have found

  Answered 4 years ago by GigiVerified Purchase

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Q: QuestionDoes this microwave have the metal rack in it above turntable ?

Asked 4 years ago by Bobby.

• A:Answer Thanks for reaching out to us, Bobby! We were able to see that this model doesn't have the metal rack that goes above the turntable. However, we were able to see that the 1.5 cubic ft model FGMV155CTF has this feature. We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionI recently mounted this microwave and after installlation realized that it has three mounting bolts holding up the front. The template only shows 2 bolts and that is what I used. Most micorwaves use 2. Is the 3rd necessary?

Asked 4 years ago by DMan.

• A:Answer We used 2 as well with no issues.

  Answered 4 years ago by smdieter0Verified Purchase

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Q: QuestionOld microwave is exactly 15 6/8 inches tall. The replacement needs to be exactly the same height in the back where it would be against the wall or smaller to prevent backsplash trimming. How tall exactly is the microwave in the back?

Asked 4 years ago by Cookie3skitter.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Thank you for reaching out to us, Cookie3skitter! We were able to see the height is listed as 16 3/8". We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the distance from the bottom of the overhead cabinet to the bottom of the mounting bracket?

Asked 4 years ago by Ronald.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hi RonL Thank you for reaching out to us. The distance is 16-1/2" from the cabinet to mounting bracket. Please come chat with our live chat team on our branded page should you have additional questions. We are here Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionAre there high and low brightness settings on the light?

Asked 4 years ago by Mike.

• A:Answer no, just bright.

  Answered 4 years ago by Gigi

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Q: Questionwill this microwave fit in my opening of 30"wide x 15"high x 12" deep. I'm replacing the one that was in there. It was smaller. Having a hard time trying to find one with smaller dimensions. Please help..Thank you...Jerry

Asked 4 years ago by Jerry.

• A:Answer Hi, Jerry. Thank you for your interest. The recommend opening is 13" deep, 16-1/2" high, and 30" wide. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes the exhaust fan work strong enough to pull the cooking fumes away? Also does the top exhaust vent allow me to connect a exhaust pipe to direct the fumes outside?

Asked 4 years ago by Regrettable.

• A:Answer Hi there! This Over-the-range microwave doubles as a hood offering ventilation with two fan speeds. Also, this model does allow you to adjust exhaust adaptor. I hope this information is helpful to you. ~Corletta

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionI don't have an outside vent. It says this can work without an outside vent. Do I need to purchase a filter or a charcoal filter separately or is everything included?

Asked 4 years ago by Vent.

• A:Answer Hello, I checked out my Fridaire OC Microwave filters. It has 2. They look and feel like metal. They have a pull ring. I did not pull them out. My oven is new as are the filters. I like the microwave a lot. It works well. Good luck on your choice. Tennessee Woman

  Answered 4 years ago by TennesseeWomanVerified Purchase

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Q: QuestionWill the technical folks uninstall and take away my old microwave?

Asked 4 years ago by Art.

• A:Answer Hi Art. Check with your local retailer directly to learn what delivery and installation options are available in your area. ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs the stainless touch proof

Asked 4 years ago by Anonymous.

• A:Answer No it will leave fingerprints on it

  Answered 4 years ago by Katie

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Q: QuestionWhen using that it is never consistent and slow to heat anything. 50 seconds can either be real hot or barely above room temp. I have confirmed it says its on high. What can I do?

Asked 4 years ago by purehobby.

• A:Answer Hello Purehobby! We regret to hear about your experience with your microwave and we would like to assist you with this issue. Please reach out to Frigidaire directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes the depth include the handle? My cabinets are 12 inches deep and I don't know if this would stick out too much

Asked 4 years ago by Caity.

• A:Answer Hey, Caity! The depth on the model you selected does include the handle. ~Courtney

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionI would like to replace my range hood with this microwave. the vent opening in the wall measured from the left cabinet is 16.5'' to 26.5'' wide, 3.5''to 6.75'' deep measured from bottom of top cabinet. Can this be vented properly using existing hole?

Asked 4 years ago by john.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello John! Thank you for reaching out. We recommend that you refer to the installation manual of the unit to verify that your cutout will be compatible with the new unit. For additional help, please do not hesitate to reach out to us at 800-374-4432. We are available Monday – Friday 8:30am-8pm EST. Kindly, Kiara

  Answered 4 years ago by FrigidaireSupport

  
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