A:AnswerHi Sam. Yes, this model microwave can be set by either time or weight while using the defrost feature. Instructions for both options are available on page 13 of the owner's manual to view. ~ Anna
A:AnswerOMG, I am so sorry to hear that, I hope you got insurance and a warranty on this product. I just purchased this microwave in February but had one previously that lasted 2 years and because of it, I made sure I purchased insurance and a 3 year warranty on this product. I know that this may not be helpful, but the problem with my first microwave purchase of this brand is it kept tripping my circuit breaker; this could be possibly be the issue with yours. Thank you.
Aleisha G.
A:AnswerHey, Mickey. For this unit to be properly installed, you will need to verify your installation area's dimensions. Compare those dimensions to the unit's. Use all information provided in the Installation Guide. This will help you determine if this new will work the way you need. If you are still in need of guidance, we recommend reaching out to your dealer's delivery and installation team or connect with us directly. We can be reached by phone at(800) 374-4432 or via Live Chat from our website. ~Keyanna
A:AnswerHello Retiredandtired! No, this unit cannot be installed as a built-in unit. This will compromise the ventilation needed in order for the unit to operate properly. If you have any additional questions, please contact us directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
A:AnswerI'm not sure. You can go to Frigidaire's website and look up the model's parts diagram to get the exact parts number. On the other hand, you can get a generic 15 amp microwave fuse. These fuses are very inexpensive and work very well.
A:AnswerHI Mp77! Regretfully, there is not a volume control. This Over-the-range microwave doubles as a hood offering ventilation with two fan speeds. I hope this information is helpful to you!~Corletta
A:AnswerHello, Robyn! According to the installation guide for the microwave, there should be a 30" clearance from the top of the microwave, to the top of the cooktop of the range. -Katrina
A:AnswerHello! This model actually has two different methods to defrost: Defrost by Weight and Defrost by Time. Pressing the Defrost key once allow you to enter the foods weight and then press Start. If you press the Defrost key twice, you’ll be prompted to enter the desired defrost time and then press Start. There is additional information available for the defrost cycle in this model’s User Guide on pages 13 and 14 if you need it. You can also reach out to us if you have any other questions. – Hailea
A:AnswerHello, Pedro. The minimum distance between the bottom of your cabinet and top of the range is 30 inches. You can find the minimum and maximum clearances for this model in the installation guide! Let us know if you have any other questions. – Hailea
A:AnswerMany different applicance types are on backorder due to the pandemic. Manufactures, shippers, and retailers are all trying to cope with the issue.
A:AnswerHi, Beast.
Thank you for your question. This model doesn't have the feature to turn the turntable off and on. However, the turntable and the support can be removed for cleaning purposes. And it will turn clockwise and counter-clockwise. -R'Shaye
A:AnswerHello Ric! The 2 units do use the same mounting kit so you should be able to replace your old unit with the unit unit. If you have any concerns with installing, we recommend that you refer to an installer. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. -Kiara
A:AnswerHi, LauraLiz.
Thank you for your question. This model doesn't have the option to turn the turntable off. Reconnect with us should you have additional questions. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. ~R'Shaye
