Questions & Answers

Q: QuestionHow deep is the refrigerator without the door?

Asked 4 years ago by Anonymous.

• A:Answer The depth of the cabinet, without the door measures 26 5/8". ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCan this fridge have a heater kit installed to make it garage ready

Asked 4 years ago by glaydas.

• A:Answer Hi, Glaydas! Yes, a garage kit can be installed with this refrigerator to allow it to work in temperatures down to 34 degrees Fahrenheit. The part number for the garage kit is 5303918301 and can be purchased from our parts website, by Live Chat, or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST. ~Ashton

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs it normal for the refrigerator to run for 20 minutes every hour?

Asked 4 years ago by Chilly.

• A:Answer Great question, Chilly! Most newer refrigerators are designed to save energy. These units are equipped with low energy consumption fans and compressors, so they may run a lot more; which is normal. However, at some point the do cycle off and come back on when needed. Should you have any additional questions, please connect with us via chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we'll be happy to assist. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs this a energy efficient item

Asked 4 years ago by Kris.

• A:Answer Hi Kris! Regretfully, this model is not energy star certified. ~Corletta

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs there a way to add a water filter to the ice maker?

Asked 4 years ago by KITraveler1.

• A:Answer Hi KITraveler1. No, not within the refrigerator. However you have the option to filter water leading into the refrigerator if your household is set up that way. ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questionis there a garage kit available for this model?

Asked 4 years ago by john.

• A:Answer Thanks for reaching out to us, John! In researching, we were able to see that the model FFTR1814TB will require the garage heater kit (part number 5303918301), which you are able to purchase with your local Best Buys specialists or by giving us a call at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCan the Frigidaire fftr1814tw have an ice maker installed. Does a universal ice maker fit this refrigerator

Asked 5 years ago by KGClass.

• A:Answer Hello KGClass. Yes, this model refrigerator is ice maker ready. The ice maker is kit# IM-116. ~ Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWe have had this fridge FFTR1814TW for over 24 hrs is it normal to sound like it is running all the time?

Asked 5 years ago by Annie.

• A:Answer Thank you for your inquiry, Annie! Most newer refrigerators are designed to save energy. These units are equipped with low energy consumption fans and compressors, so they may run a lot more; which is normal. However, at some point the do cycle off and the back on when needed. We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIf power goes off does it automatically restart when power comes back on?

Asked 5 years ago by River.

• A:Answer Thank you for your inquiry, River! After some research, we were able to see in the event of an outage the refrigerator does automatically restart. We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhere is this unit manufactured?

Asked 5 years ago by Bobr.

• A:Answer Hello Bobr. This model refrigerator is produced in our S.Carolina refrigeration manufacturing location. ~ Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionThe light bulb died- which one do I need to order?

Asked 5 years ago by Lulu.

• A:Answer Hello, Lulu. Thank you for your question. Here is the part number for your refrigerator light bulb 241555401. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. Kindly, R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIn the event of a power failure, does the refrigerator power on when power is restored, or do you have to do a reset before it powers up?

Asked 5 years ago by GarageFrig.

• A:Answer Hello, GarageFrig. Thanks for your question. In the event of a power failure, this model requires no resetting efforts! We recommend (if you can) to unplug the unit during the power failure and when power is restored to plug your unit back into the outlet. Remember to allow 4-8 hours for the fridge’s temps to stabilize and try not to open the fridge. Feel free to reconnect with any additional questions about our refrigerators. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8 pm EST. Regards-Derrick

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHow long is the power cord on this model?

Asked 5 years ago by Nassim.

• A:Answer Hello Nassim. The power cord for this model is 66". ~ Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIt’s been less than 3 years and first the freezer stopped cooling, about 3 months ago. Now the fridge part is starting to feel less and less cold. Does this fridge need Freon to cool?

Asked 5 years ago by Chan.

• A:Answer Hi, Chan! This refrigerator does require Freon to operate. If you're having cooling issues in your refrigerator, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! ~Ashton

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhat kind of replacement light bulbs does it require?

Asked 5 years ago by Replacementbulbs.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator

• A:Answer Hello, Replacementbulbs! This model requires 40W, 120V refrigerator light bulb. If you have any additional questions, comments or concerns, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIs this model fingerprint resistant?

Asked 5 years ago by Cc.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator

• A:Answer ​Hey, Cc! The model you selected is not fingerprint resistant. ~Courtney

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionThere is water leaking inside the refrigerator, coming from the freezer. I do not have the icemaker hooked up to a water source. Do you have any suggestions why this may be happening.

Asked 6 years ago by Randie.

• A:Answer Hello, Randie. For a leak such as what you are describing, we will recommend having a service technician out to service the appliance. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shaye

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionDoes the freezer have a separate temperature control

Asked 6 years ago by Heebsteen.

• A:Answer Yes this unit has separate controls.

  Answered 6 years ago by Curtis International Ltd.

  
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Q: QuestionDoes this refrigerator has ice maker??

Asked 6 years ago by Sajid.

• A:Answer ​Hey, Sajid! The model you selected does not have an icemaker. ~Courtney

  Answered 6 years ago by FrigidaireSupport

  
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