Questions & Answers

1-10 of 82 Questions
  • Question
    Can the refrigerator garage kit be pre installed?   (1 Answer)

    By Jimmy March 3, 2016.

    Answers
    • Best 
      Answer

      Hello Jimmy! We are unable to pre install a garage kit inside of the refrigerator FFTR1821QS. However, the refrigerator has already been designed as a garage ready refrigerator and would not need the kit. Hopefully this information is helpful to you. –Thanks!-

      By FrigidaireSupport March 4, 2016.

      • Frigidaire Representative
  • Question
    Is this refrigerator frost free or auto defrost ?   (4 Answers)

    Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White Model FFTR1821QW Frost free or auto defrost ? Or does it have to be periodically defrosted? What is the inside width and depth of the refrigerator shelves? Same questions for Model FFTR1814QW Thank you, Judy

    By judy December 30, 2014.

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      Answer

      Hi Anonymous, Thank you for your submission. In researching the model FFTR1814QW and FFTR1821QW, we were able to identify that they both are automatic defrost top mount refrigerators. Thank you for allowing us to assist you with your inquiry. Respectfully

      By FrigidaireSupport December 31, 2014.

      • Frigidaire Representative
  • Question
    Is this unit suitable for use in a garage at high tempuratures?   (2 Answers)

    By Anonymous March 16, 2016.

    Answers
    • Best 
      Answer

      Hello Frigidaire Shopper! The refrigerator FFTR1821QW does have the feature of being garage ready. This means that temperatures under 32°F will not affect the operation of the freezer. However, temperatures above 110°F will affect the operation. We hope that this information is helpful to you. –Thanks!-

      By FrigidaireSupport March 17, 2016.

      • Frigidaire Representative
  • Question
    What are measurements?   (1 Answer)

    By Libby June 26, 2016.

    Answers
    • Best 
      Answer

      Hello Libby! The refrigerator FFTR1821QS is 30 inches wide, 30-1/8 inches deep, and 66-1/8 inches tall. Hopefully this information is helpful to you. Please, do not hesitate to contact us directly or via the Q&A forum on this website for any additional assistance. –Thanks!-

      By FrigidaireSupport November 1, 2016.

      • Frigidaire Representative
  • Question
    Read somwhere that this model has separate termostat for garage use. Is it true? How it works? Read about special setting "garage" in the freezer.   (3 Answers)

    also, heard about "garage refrigerator kit" made by Frigidaire. Is it self installed or i have to preorder my refrigerator with it.

    By Anonymous November 29, 2015.

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      Answer

      It does have a secondary thermostat to adjust the freezer separately from the fridge. I have mine in a cold garage and keep the freezer thermostat set to the coldest setting, and so far everything is staying frozen solid. The Best Buy sales rep told me that for 2015 Frigidaire included that garage kit pre-installed with all models. I could not verify that anywhere else, but I did read elsewhere that the unit now has two thermostats, which I can verify and confirm that cold garage functionality is great so far.

      By cml1729 January 31, 2016.

    • Question
      Does the 16.3 stainless steel have black or silver handles?   (3 Answers)

      By didi October 19, 2015.

      Answers
    • Question
      Did anyone opt to purchase the protection plan?   (4 Answers)

      By Susan May 4, 2015.

      Answers
      • Best 
        Answer

        I didn't. I usually never do as the products usually have issues fairly early on in my experience (which would then be cover by the original warranty) and therefore many products will simply outlast the extended warranty period. However, another way to look at it is that you are simply buying piece of mind and for some folks it's well worth it.

        By Hoppy September 27, 2015.

        • Top 250 Contributor
    • Question
      One of my doorsways is 28.75 inches wide. Is it possible for the doors to be removed to fit through this narrow doorway?   (1 Answer)

      By nitashoe April 26, 2017.

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      • Best 
        Answer

        Yes-the installers did have to remove the door on mine to get it through a tight doorway. No problem.

        By VillageGirl April 29, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Why does this fridge LEAK all the time?   (3 Answers)

      By Fronz May 1, 2016.

      Answers
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        Answer

        I do not have a problem with leaking; however like all refrigerators check the tray at the back of the refrigerator near the bottom; since they are frost resistant, the condensation goes here, you can just pull out the tray and empty any water that might have collected there. With my old refrigerator I cleaned it out every 6 to 8 months, the water usually dries up due to condensation, but I kept it clean.

        By Shelby12345 May 27, 2016.

      • Question
        what is the best way to remove the residue from the mfr sticker   (2 Answers)

        The delivery guys removed the sticker from the front of the door but there is still some sort of a shadow or "stain" or something that doesnt look right? Does anyone know or have the same issue and do you know the best way to clean this without making it worse?

        By new shopper December 12, 2015.

        Answers
        • Best 
          Answer

          I use lemon pledge

          By BBshopper19 January 29, 2016.

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