Questions & Answers

Q: Questioncan it be ordered with glass shelves?

Asked 6 years ago by apples.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer i dont know. i hate the shelves in the door. the gap at the bottom of the shelf rail is to big and condiments and even some drinks fall right thru on to the floor. u will have to buy some containers to fit inside the door shelves if u don't want to always have a mess to clean up. i had to buy some containers, but couldn't find the exact size, so i ended up losing some space in the door that could of been used for more bottles of stuff. good thing i had carpet in my kitchen or the bottles of stuff would of probably broke when they fell on the floor. very poor design. whoever designed this fridge should be fired.

  Answered 6 years ago by RomeoVerified Purchase

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Q: QuestionWhat is the dimension without the door?

Asked 8 years ago by Jay.

• A:Answer The depth without handles is 29.875 inches.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat is/are the difference(s) between the FFTR1814TW and the FFTR1821TW ? Thank you!

Asked 8 years ago by Frigid14vs21.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer The FFTR1814TW has WIRE shelving. The FFTR1821TW has GLASS shelving.

  Answered 7 years ago by Royce

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Q: Questionis this frig/freezer garge ready?

Asked 3 years ago by Hseiler.

• A:Answer Thanks for reaching out us, Hseiler! We're not showing this model listed as being frost free, however, it does have the automatic defrost. We hope this information answers your question and was helpful to your shopping experience. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat temperature setting should the fridge and the freezer be set at in order for the freezer to freeze strongly?

Asked 3 years ago by Sara.

• A:Answer Hi, Sara! We recommend setting the control to normal but for colder temperatures you may adjust the knob to colder. We hope this helps. -Bianca

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionIs this model made for use in a garage with all the heat in the summer and cold in winter? If not, what model is made for exclusively for garage use? Thank you.

Asked 4 years ago by Tom.

• A:Answer Hello, Tom. That is a great question. After researching, this model refrigerator has an operating temperature range of 55°F to 110°F. Should you need us, we are available via live chat M-F between 8:30 am until 8:00 pm EST on our branded page. -Chris

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCan this refrigerator tolerate being housed in a garage in northeast ohio?

Asked 4 years ago by LinnyB.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hi LinnyB. It is best not to install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator. So for northeast Ohio, that would be a no. Best Wishes, Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWe are getting a water drip just below the upper freezer. Accumulates approximately a cup or two of water per day below the lower crisper trays..... It is an auto defrost frig....could something be plugged in this auto defrost feature??? Model FFTR182F1B0

Asked 4 years ago by Norm.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hi Norm. During these humid summer months, be sure to have the temperature dial set to the "Recommended" setting. This will prevent perspiration within the fresh food section. ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIf you have already replaced the freezer door gasket, why is there still a slight buildup of ice inside the door?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hello, We understand your concern regarding frost build-up in your freezer section. If the door was left open, it could cause slight frost build-up. Also, please check to ensure the seal is secure on all sides of the door. Should you still need assistance after verifying this, give us a call at 800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes this refrigerators freezer have light. One I bought has no light in the freezer.

Asked 4 years ago by Anonymous.

• A:Answer Hello! This model does not have a light in the freezer. There is however, a light in the refrigerator portion of the appliance. ~Briana

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questionmy 3 year old refigerator has stoop running and a black oil like substance is running from under neath can you tell me whats going on or this is a design to have me to buy a new one every 3 yeary

Asked 4 years ago by fridigidaire.

• A:Answer Hello, Frigidaire! It sounds like you may require additional assistance. For more information, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat type of bulb does it use

Asked 4 years ago by Anonymous.

• A:Answer Hello! This refrigerator uses a LED light bulb and the part number is 5304511738. -Bianca

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes it have glass shelves

Asked 4 years ago by Kevin.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hi, Kevin! This model has one wire shelf in the freezer and two wire shelves in the refrigerator. There is one glass shelf above the Store-More™ Humidity-Controlled Crisper Drawers. We hope this helps. We are here should you have any additional questions or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionThe specs say 30inches with door closed, is it more with door open? I only have a 30 inch space between cabinet and wall.

Asked 4 years ago by lee.

• A:Answer Yes, you have more space in refridgerator if the door is open. The most amount of space is if you just open the fridge door all the way. It helps cool off the apartment too making an air conditioner unecessary.

  Answered 4 years ago by JoeBazoo

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Q: QuestionHow do I remove the black tray under the refrigerator to clean. It does not seem to slide out?

Asked 4 years ago by Gramma.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hello, Gramma. Thank you for connecting with us about your appliance. The drain pan is not removable. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes this refrigerator have a separate temperature control for the freezer? It looks like it does in the product photos, but not sure.

Asked 4 years ago by Richard.

This question was asked about the related product: Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Hello, RPL06838. Thank you for your question. Yes! There are two separate temp controls. We hope this information was helpful to your shopping experience. Feel free to reconnect with any additional questions about our refrigerators. You can chat with us via Live Chat or call us by dialing 800-374-4432. We’re available Monday through Friday from 8:30 am-8pm EST. -Derrick

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs the stainless steel coated or non-coated?

Asked 4 years ago by MegChicago101015.

• A:Answer Hey there MegChicago101015! No, the finish on this unit is not coated. If you have any additional questions, please contact us directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCan this refrigerator be purchased in michigan

Asked 4 years ago by Pete.

• A:Answer Hello ,please call the customer service or visit the nearest store .

  Answered 4 years ago by Curtis International Ltd.

  
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Q: QuestionFFTR1821TS Why is there water on bottom. Also a bit on top shelf ?

Asked 5 years ago by Anonymous.

• A:Answer Oh no! Valued Customer. This is not normal behavior for this model. Please contact us as soon as possible. We would love to review all possible resolutions for you and your family. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. ~R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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