Main Content

Questions & Answers

$999.99
Save $150
The comparable value is $1,149.99
Page Showing 1-20 of 88 questions
  • QuestionCan this freezer be used in the garage?

    • Answer Yes, this freezer is garage ready.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the door swing be changed on this freezer?

    • Answer Yes, the door swing can be reversed on this freezer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this freezer have an alarm?

    • Answer Yes, this freezer has a door ajar and high temp alarm.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this freezer?

    • Answer The capacity of this freezer is 20 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this freezer frost free?

    • Answer Yes, this freezer has a frost-free design.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this freezer have interior lights?

    • Answer Yes, this freezer has interior lights.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this freezer have adjustable shelves?

    • Answer Yes, this freezer has adjustable glass shelves.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this freezer considered "garage ready"? (Withstand hot temps in summer in garage and still function normally?)

    Asked by Superjet.

    • Answer Hello, Superjet. You can find the ambient temperature requirements needed for proper operation in the Use&Care Guide on each model under the Installation Location section, which for this model is on page 7. This freezer should not be installed where the temperature will drop below 0°F (-18°C) or rise above 110°F (43°C). Let us know if we can help with any other questions. ~ Margaret

      Answered by FrigidaireSupport

  • QuestionHi, what is the difference between Model FFUE2022AW and this one Model FFUE2024AW?

    Asked by Matt.

    • Answer Thanks for reaching out to us, Matt! Upon researching here, the only difference between the two is the control display. For model FFUE2022AW the features of the units temperature control is located inside, while for FFUE2024AW, the features of the units temperature control is located outside. We hope this information help you and your shopping experience.-Angel

      Answered by FrigidaireSupport

  • QuestionWhat are the dimensions of the door bins?

    Asked by BillR.

    • Answer 25 inches across, 5 1/2 from door to front, 3 inches deep

      Answered by RonaldB

  • QuestionIs it possible to get an extra shelf for main part of freezer?

    Asked by Jblaze.

    • Answer Thanks for reaching out to us, Jblaze! We were able to see that you can purchase an extra shelf, however, keep in mind that you may be limited on space. Should you wish to order the extra shelf, feel free to reach out to us via Live Chat, Monday-Friday 8:30 am-8 pm EST at your convenience. -Ciara

      Answered by FrigidaireSupport

  • QuestionTwo questions: 1.) Is there a matching refrigerator? 2.) Is the door reversible?

    Asked by Deb.

    • Answer Thank you for your interest in our brand, Deb! The doors of the freezer are reversible, and doesn't have a matching refrigerator. -Katrina

      Answered by FrigidaireSupport

  • QuestionIs the carbon slate color, a black matte or shiny?

    Asked by BillR.

    • Answer I would call it a Dark Grey-Not shiny.

      Answered by cable

  • QuestionDoes this freezer have a door open alarm so when door is not closed properly it beeps loudly?

    Asked by Lacrossemom.

    • Answer Thanks for reaching out to us. Yes, this unit does have a Door Ajar Alert. This alert sounds to alert you when the door has been open for 5 minutes or more. The audible alert sounds until you close the door. We hope this information helps. - Maria

      Answered by FrigidaireSupport

  • QuestionWhat is the weight limit of the glass shelves in the FFUE2024AW and is the weight limit higher for the metal shelves in the FFUE2022AW model?

    Asked by Dave.

    • Answer Hi Dave! These shelves should not exceed 50 pounds of total weight for full-width shelves and 25 pounds for half-width shelves. These same limitations hold true for glass and plastic vegetable bin covers. -Christian

      Answered by FrigidaireSupport

  • Questionwhat is the difference between #FRUF2020AW and #FFUE2024AW

    Asked by BrotherMoondog.

    • Answer Thank you for reaching out to us. The model FRUF2020AW is a straightforward, frost-free freezer without convertible options, more economical and ideal if you need only freezer space. However, model FFUE2024AW offers convertible functionality, allowing it to switch between freezer and refrigerator modes, making it more versatile but slightly more expensive. We hope this information helps. - Maria

      Answered by FrigidaireSupport

  • QuestionWhat is the correct Model # for this. I see that it is an FFUE2024AW, but when I go to look up parts it says FFUE2024AW{1, 2, 3, 4, 5, 6, 7, 8) Now which one is it,,. Is it FFUE2024AW1 or FFUE2024AW8 or somewhere in between ???????????????

    Asked by tsrman.

    • Answer Hi tsrman, thank you for your question. For model FFUE2024AW, the versions like FFUE2024AW1 through FFUE2024AW8 are internal production or engineering revisions of the same unit, not different models you need to choose from. Your appliance is still identified simply as FFUE2024AW, and the suffix is used to track factory updates or minor component changes. When ordering parts, you should use the full model and serial number from the rating plate so the correct revision is automatically matched in the parts system. — Reed

      Answered by FrigidaireSupport

  • QuestionWhat is the shelves weight limit before the plastic shelf holders give out?

    Asked by Nomoneytoburn.

    • Answer Hello Nomoneytoburn, the Frigidaire 20.0 Cu. Ft. Garage Ready Upright Freezer (Carbon / FFUE series), the official Frigidaire manual does NOT publish a specific “maximum shelf weight limit” for the plastic shelf supports or glass shelves. Instead, Frigidaire treats shelf loading as a general use guideline, not a rated structural limit. The limiting factor is usually: - plastic wall-mounted shelf brackets (“clips”) - not the shelf material itself If overloaded: - shelves may sag - Brackets may warp or slip out of slots over time - uneven loads (heavy items in the center) increase risk The manual implicitly assumes: - food is spread across the full shelf - heavy items go on lower shelves - Baskets are used for bulk/heavier storage Frigidaire does not specify an official shelf weight limit in the manual. But based on the design of this model: ✔️ Safe operating range: ~50–75 lbs per shelf (evenly distributed) ⚠️ Above ~75–100 lbs: risk of bowing and bracket stress ❌ No engineered “rated max” is published by Frigidaire - Maico

      Answered by FrigidaireSupport

  • QuestionHi can you pick up, a ref when you deliver the freezer, thank you

    Asked by Anonymous.

    • Answer Hi there, valued consumer! The official owner’s manual and product guides do not include any section that covers the pickup or removal of another appliance (such as a refrigerator) when delivering the freezer. The manual itself is focused on installation, operation, maintenance, and safety of the freezer only. It doesn’t address any delivery services like haul-away or pickup of other appliances. However, some retailers or delivery services may offer this as an optional additional service, but you’ll need to confirm with the place you’re buying from, e.g., Best Buy. Policies vary and are set by the seller/carrier, not by the Frigidaire manual. - Maico

      Answered by FrigidaireSupport

  • QuestionCan this freezer be transported on its side?

    Asked by Anonymous.

    • Answer I would advise against that

      Answered by LotteR