Questions & Answers

Q: QuestionI have had this freezer for 2 days and it has had a constant sound of the motor running. Is this normal for the motor to run constantly?

Asked 2 years ago by Ang.

• A:Answer Thanks for the inquiry, Ang. The compressor hum, fans blowing, and refrigerant gurgling are all signs that the unit is attempting to cool. We hope this helps with your shopping experience. - Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionCan this be used as a refrigerator or only as a freezer? Looking for a freezer less refrigerator

Asked 2 years ago by Trax.

• A:Answer Thanks for the inquiry, Trax. No, you may not use this type of model as a refrigerator, as it will freeze your food. It also has a superior, tight seal that locks in cold air and keeps your food frozen for 2 days when there is a power outage. We hope this helps with your shopping experience. - Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionIs this refrigerator door magnetic? Thanks!

Asked 2 years ago by Trax.

• A:Answer Yes

  Answered 2 years ago by DeniseVerified Purchase

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Q: QuestionWhat are the interior (inside, with closed door) dimensions of this model, please? We home brewers of beer remove the shelves and insert our brewing equipment. Thanks.

Asked 2 years ago by Jonathan.

Q: QuestionIs this freezer NSF approved?

Asked 2 years ago by Mike.

• A:Answer Thanks for the inquiry, Mike. No, instead, this product is Energy Star Certified and Recognized as the Most Efficient 20-cu.-ft. Upright Freezer by Energy Star 2022. We hope this answers your question and helps with your shopping experience! - Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionIs it possible to get an extra shelf for main part of freezer? Need shelves for my breastmilk stash organization.

Asked 2 years ago by Apizarro.

• A:Answer Cost about $60.00 USD from parts suppliers. Do not order the 42a shelf. There is only room for one of those. Model FFUE2024AN

  Answered 2 years ago by Anonymous

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Q: QuestionWhere is this freezer made?

Asked 3 years ago by Rieny.

• A:Answer Hi, Rieny! While some of our freezers are manufactured in our own global factories most are manufactured in the U.S. -Bianca

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionDo I need a tray for under the freezer in case it leaks? I know some freezers need a tray to place under the freezer to avoid damages due to leaks.

Asked 3 years ago by Allen.

• A:Answer No tray is needed.

  Answered 2 years ago by FRSJRVerified Purchase

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Q: QuestionI need a non frost-free upright freezer,17 to 21 cubic feet.

Asked 3 years ago by Bruce.

• A:Answer This is a great one!

  Answered 2 years ago by FRSJRVerified Purchase

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Q: QuestionHow much clearance is needed for the freezer to open on hinge side if it is built into a wall/cabinet?

Asked 2 years ago by Rivergirl.

• A:Answer Thanks for reaching out to us, Rivergirl. We recommend for you to visit your Care and Guide Manual from Pages 7-16 because it provides general operating instructions for your model. Use the appliance only as instructed in the guide. We hope this information help you and your shopping experience.-Angel

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the weight limit for each shelf? How about for wired shelves?

Asked 2 years ago by Apizarro.

• A:Answer I'm not sure exactly how much weight they hold but we have a lot of stuff packed on every shelf. I wasn't sure if I would like the glass shelves or not we've never had one with glass, but I like them a lot. I lined them with the thick grippy shelf liner that just lays on it (not stick down) so the boxes and bags don't slide around. I like them much better than the wire because if something should leak it won't drip down to other shelves.

  Answered 2 years ago by FRSJRVerified Purchase

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Q: QuestionAre the glass shelves in a FFUE2024AW upright freezer supposed to bow? You previously responded that the weight on a shelf should not exceed 50 pounds. I have 25 to 40 pounds on them and they are bowing. Is this normal?

Asked 2 years ago by Dave.

• A:Answer Hello, Dave. The glass shelves in a freezer, are typically designed to withstand certain weight limits without bowing or breaking. While it's not uncommon for shelves to have a slight amount of flex under load, significant bowing may indicate that the weight on the shelves is approaching or exceeding the recommended limit. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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