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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Questions & Answers

Your price for this item is $999.99
The comparable value price is $1,399.99
Page Showing 1-20 of 93 questions
  • QuestionCan the doors be removed to get through a 30" doorway?

    Asked by Mike.

    • Answer Hi Mike. Yes, the doors can be removed if needed to allow for installation. Instructions and illustrations are available to view on page 10 of the Use and Care guide. ~ Anna

      Answered by FrigidaireSupport

  • QuestionCan the water filter be removed and not used? I do not want the expense of replacing it ever.

    Asked by Senior.

    • Answer There is a blank with no inside that can be bought to replace the filter. This is for someone who has a exterior water filter.

      Answered by Mike

  • Questionjust had the model #FRSS2623ASB delivered. it came with a carbon filter. where is the filter located in the refrigerator? can i buy a deli drawer for this refrigerator?

    Asked by diane.

    • Answer Thank you for reaching out to us, Diane! Unfortunately, a deli drawer can't be installed in this model. However, the filter housing is located in the rear on the top-left side. You are able to view a visual diagram on page 24 in the Use and Care Guide. We hope this information was helpful to you and your shopping experience. -Ciara

      Answered by FrigidaireSupport

  • QuestionHow long the refrigerator fan run. My unit fan keeps running most of the time which is noisy

    Asked by Ravi.

    • Answer Hi there, Ravi! Thanks for dropping by! It’s normal for the refrigerator to work longer. Warm air entering the refrigerator causes it to run more. Open doors less often. Ensure the refrigerator is level. Keep food and containers from blocking the door. Set the refrigerator control to a warmer setting until the refrigerator temperature is satisfactory. Allow 24 hours for the temperature to stabilize. - Lauren

      Answered by FrigidaireSupport

  • QuestionWhat is the size of the ice cubes? Are they cubed shaped or crescent shaped?

    Asked by CalDiverDave.

    • Answer The ice cubes are cube shaped but quite small, maybe 1/4 of the size of a normal ice cube.

      Answered by JohnB

  • QuestionThe refrigerator keeps freezing items on the top shelf on the left. We aren't completely blocking the vent but at the same time, we need to use the shelf?

    Asked by Icedout.

    • Answer Same thing happens to us too! If anything touches the left side of the fridge wall that shares with the freezer, it freezes.

      Answered by AndreaV

  • QuestionIs this refrigerator garage ready? Meaning can withstand varying temperatures.

    Asked by DrewCB.

    • Answer Thanks for reaching out to us, DrewCB! It is recommended to not install the unit where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the appliance. We hope this information was helpful to you and your shopping experience. -Ciara

      Answered by FrigidaireSupport

  • QuestionOk I am 78 first time ice maker fridge and in reading abt water line my water line is on the opposite of my kitchen can I get this model without ice maker or if possible how can I make ice manually will delivery ppl install water line r alternate

    Asked by Baltimoregirl.

    • Answer Good day, Baltimoregirl! Great questions — and congratulations on your new refrigerator! It’s wonderful that you're learning about it and planning. Let's walk through each part of your question clearly and simply: 1. Can you get the model without the ice maker? For the Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator (Stainless Steel): - Most side-by-side refrigerators like this one automatically come with an ice maker built in. - Frigidaire does not typically offer a version of this model without the ice maker. - But you do not have to hook up the water line if you don't want to — the ice maker just won’t work. So yes, you can still use the fridge without using the ice maker. 2. Can the delivery people install the water line? That depends on where you’re buying it from. Here’s a general idea: - Best Buy: They can install the water line if you purchase an installation service and have the water line hookup nearby. - Since your water line is on the opposite side of the kitchen, most delivery people will not run the line across the kitchen — that’s usually a job for a plumber or handyman. - You would need a longer water line hose, but it could be a tripping hazard or need to go through cabinets or under the floor. 3. What if you just want to make ice manually? No problem at all! You can skip the ice maker completely and: - Turn off the ice maker (usually a switch or lever inside the freezer). - Use traditional ice cube trays — just fill them with tap water and put them in the freezer. - There are also manual countertop ice makers if you want something more automatic without plumbing. - Maico

      Answered by FrigidaireSupport

  • QuestionHow do ice maker cut off when it is full of ice. Does it automatically stop making ice

    Asked by Anonymous.

    • Answer Hi there, valued consumer! The Frigidaire refrigerator’s ice maker automatically stops making ice when the bin fills, and starts again when needed. It relies on a simple mechanical arm and switch system. Issues usually boil down to the arm being stuck or broken, but these are normally easy to fix. How the ice maker stops itself - Inside the ice maker, there's a small wire shut-off arm (sometimes plastic) that sits above the ice bin. - As ice accumulates, it gradually raises the arm. - When the ice reaches a certain level, it lifts the arm, which triggers a built-in microswitch (or sensor) to pause the ice-making cycle. - Once the ice is used and the level drops, the arm lowers, reactivating the switch and signaling to begin a new cycle. - Maico

      Answered by FrigidaireSupport

  • QuestionCan a deli drawer be added (after purchase) to the FRSS2623AS model. If not, can you explain why?

    Asked by TT.

    • Answer Hello, TT. We appreciate your inquiry. Adding a deli drawer to this model after purchase is generally not possible for a few reasons: Design Compatibility: The interior design and shelving configuration of this specific refrigerator model may not have the necessary support structures or mounting brackets required to hold a deli drawer securely. These are usually built-in features that are designed during the manufacturing process. Custom Parts: Deli drawers are custom-made for specific models with precise dimensions. If a model doesn’t originally come with a deli drawer, it’s likely that Frigidaire doesn’t produce one that would fit properly in this refrigerator. Airflow and Temperature Management: The placement of drawers and shelves is carefully designed to ensure proper airflow and temperature regulation. Adding an aftermarket deli drawer could disrupt the appliance’s ability to maintain optimal conditions, potentially impacting food preservation. Warranty Considerations: Modifying or adding parts that aren’t designed for the model could void the warranty, as it may affect the performance and durability of the refrigerator. If a deli drawer is a necessary feature, it might be best to explore models that include it as a standard feature. We hope this information helps! - Christi

      Answered by FrigidaireSupport

  • QuestionIs this fingerprint resistant?

    Asked by Debbie.

    • Answer Hello, Debbie. Thank you for reaching out to us. This Frigidaire Side-by-Side Refrigerator is not fingerprint resistant. To know more information of this model's specification, you may want to check on this link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Product%20Specifications%20Sheet/English/FRSS2623A_EN.pdf - Maria

      Answered by FrigidaireSupport

  • QuestionDo you guys offer tech support to hook up the ice and water dispenser for this unit?

    Asked by Charlie.

    • Answer They do.

      Answered by Ivancho

  • QuestionOur Frigidaire in making very little ice, sometimes nothing at all. Can you help?

    Asked by Icedout.

    • Answer Thanks for reaching out, Frank! Here are some troubleshooting tips that may help to address your concern. 1.The refrigerator must be plugged in for more than 24 hours. 2.Need to make sure the unit is connect to water. 3.The water passes through the filter, not having a filter in place will prohibit the water from dispensing into the icemaker and water dispenser. 4.Please check if the filter is frozen or cracked. (If your filter is cracked or frozen you may need a deflector kit) 5.If the filter has not been changed within the last 4 to 6 months, please have it replaced 6. Also the factory suggested temperature setting for the freezer is 0 degrees. Acceptable operating temperature of the freezer is -6 degrees to 6 degrees. We hope this information help you and your shopping experience.-Angel

      Answered by FrigidaireSupport

  • QuestionDoes the water come out cold?

    Asked by Summer23.

    • Answer Yes it comes out cold but i would not get this refrigerator the ice maker is one star at least keeping the food cold is great the water comes out foggy and when it settles it becomes clear

      Answered by Dreamer0624

  • QuestionDoes it come with the ice maker hook up?

    Asked by Nan.

    • Answer Hello, Nan! The waterline installation kit is needed to connect the water supply from your home to the refrigerator. You may consult with your dealer to purchase. Thanks for stopping by! -Katrina

      Answered by FrigidaireSupport

  • QuestionHas anyone had issues with the ice maker not producing much ice?

    Asked by Cat.

    • Answer yes I have this issue and already had best buy replace with another fridge. Same issue. I do not know how to fix and cant find anything online. I am asking to replace mine with a different model. Not going to do this a 3rd time.

      Answered by ShannonB

  • Questiondoes this refrigerator have freezer place?? if yes, what section of the refrigerator? also do delivery and installation includes connection of water supply to the fridge?

    Asked by Bz.

    • Answer Good day, Bz! Yes, the Frigidaire 25.6 Cu Ft Side‑by‑Side Refrigerator does have a freezer section. Here are the details: Freezer location - The freezer is on the left side of the side‑by‑side refrigerator layout. - The capacity of the freezer compartment is about 9 cubic feet (with the fresh food/refrigerator side being approximately 16.5–16.6 cu ft) in the 25.6 cu ft model. I’d advise checking with Best Buy for the delivery/installation service you’re using: ask “Does your installation service include hooking up the water supply line from the shut‑off valve to the refrigerator?” and if any additional parts (water line tubing, fitting, etc.) are required, and who pays for them. - Maico

      Answered by FrigidaireSupport

  • QuestionCan you guys install the ice maker?

    Asked by Mari.

  • QuestionIs this refrigerator freezer compartment frost free?

    Asked by Carol.

    • Answer Hi, Carol. Thanks for reaching out to us. The freezer compartment of this model is frost free. It uses a no-frost defrost system that prevents the buildup of ice in the freezer, helping to keep food fresh and eliminating the need for manual defrosting. - Maria

      Answered by FrigidaireSupport

  • QuestionMy fridge make a súper loud noise every now and then like a doirbell it’s that normal

    Asked by Maddie.

    • Answer Yep, it is normal, little bit loud...

      Answered by RosalindaC