Questions & Answers
- Model:
- FRSS2623AD
- |
- SKU:
- 6506211
Q: QuestionWhat are the dimensions of the bins ?
Asked by Lizz.
- A:Answer Hi Lizz! We'd like to learn more about your specific situation to properly investigate your concern. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Answered by FrigidaireSupport

Q: QuestionDid you guys pick up the older unit when they deliver a new fridge
Asked by Chavez.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
- A:Answer Hi there, thank you for reaching out to us regarding your inquiry. It depends on the dealer, in this kind of matters directly reach out to your dealer for further assistance. - Jessica
Answered by FrigidaireSupport

Q: QuestionIs there an ice maker?
Asked by Anonymous.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hi! Thank you for this inquiry. Yes, this refrigerator is equipped with an ice maker. ~Juan
Answered by FrigidaireSupport

Q: QuestionIs the compressor an Mbraco compressor?
Asked by Chris.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Thank you for contacting us, Chris. This model features an R600a-type compressor. - Maria
Answered by FrigidaireSupport

Q: QuestionIts' reading Power Outage and High Temp - however there has been no power outage and not sure why high temp. I suppose this is the reason it's consistently beeping. Can you please advise on how to reset? Thank you,
Asked by beeping.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Answered by FrigidaireSupport

Q: QuestionHi there, I am very concerned. I purchased a unit from Best Buy FRSS2623AS. They sent me unit FRSS2623Aj it’s making noise. Is that normal? I did not receive a refund on my credit card for the difference and I’m concerned the unit is faulty. Very noisy.
Asked by Gears.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
- A:Answer Thank you for reaching out and sharing your concerns with us. Some noise from refrigerators can be normal, particularly from components such as the compressor or evaporator fan. However, if the noise seems excessive or unusual, it’s important that we investigate further to ensure everything is functioning correctly. To assist you further with the noise or any other concerns about your appliance, we encourage you to connect with our customer care team. You can reach us via live chat or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST, and Saturday from 9:00 AM to 6:00 PM EST. - Maria
Answered by FrigidaireSupport

Q: QuestionMy water dispenser stopped working, WHY and can I fix it
Asked by Penny.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hi, Penny! Thank you for this inquiry. There are several possible causes for the dispenser not dispensing water. The water filter may not be seating properly or clogged. You may also ensure that the household water line valve is open. To troubleshoot the water filter, remove and reinstall it. Be sure to push the filter firmly so that you hear it lock solidly into position. If it's clogged, replace the filter cartridge. Be sure to remove protective caps and push the filter firmly so that you hear it lock solidly into position. If this did not resolve the issue, please reach out to our customer service for further assistance. ~Juan
Answered by FrigidaireSupport

Q: QuestionAre the sides of the fridge magnet compatible to hang stuff on?
Asked by Rose84.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Yes
Answered by SiedaM
Q: QuestionWhere is the child's lock for the ice and water dispenser? I can't imagine this not having a child's lock.
Asked by Confused.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Doesn't come with one
Answered by SiedaM
Q: QuestionRefrigerator was installed Saturday 11-2 and the message is saying Temperature high. I thought it was because the freezer compartment had not cooled totally, but it is still doing it Please advise
Asked by cking4654.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Thank you for bringing this matter to our attention. We want to ensure that your refrigerator is in perfect working condition. Please feel free to reach out to our customer support team via live chat or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to assist with any troubleshooting or service needs to get your refrigerator running optimally. - Maria
Answered by FrigidaireSupport

Q: QuestionIs the depth of 32 inches with or without handles
Asked by Anonymous.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Without handles
Answered by LeslieL
Q: QuestionWhat is the width of this refrigerator
Asked by Anonymous.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Thank you for reaching out to us. The width of this refrigerator model is 36 1/8". We hope this information helps. - Maria
Answered by FrigidaireSupport

Q: QuestionAre the black or white surfaces magnetic? What about the silver? Front? Sides?
Asked by BMS.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
- A:Answer This refrigerator is magnetic on both fridge/freezer front doors and side panels.
Answered by AprilD
Q: QuestionDepth with and without the handle please?
Asked by BRondi.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hello BRondi! Here are the dimensions: Height With Hinge: 70" Height Without Hinge: 68 5/8" Width: 36 1/4" Width of Cabinet: 35 7/8" Depth of Cabinet: 28 3/4" Depth With Door: 32 3/4" Depth With Door 90° Open: 50" Depth With Door and Handle: 35 1/4" -Yhano
Answered by FrigidaireSupport

Q: QuestionIf I got a best buy card, what would the monthly payments be???
Asked by Pugsley777.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer I purchased this fridge using progressive leasing. The total owed is $1079.00 and my minimum monthly payment is $199.00. There is also a 3 month same as cash option which allows you to pay the minimum payment plus any additional amount to pay off the full purchase price within 3 months of delivery/ picking up the item from the store.
Answered by AprilD
Q: QuestionWhat is the height without the door hinge?
Asked by Steve.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hi Steve! Height With Hinge 69 7/8" and Height Without Hinge: 68 5/8". -Christian
Answered by FrigidaireSupport

Q: QuestionThe handle on the refrigerator door has play in it. I could not feel or find any set screws. How do I tighten the handle? Thanks in advance.
Asked by Mark.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hi, Mark! Thank you for reaching out and for bringing this up to us. Tightening of fridge handle door and end cap can be found on page 12: 'Door Handle Installation' of the complete owner's manual: https://content.syndigo.com/asset/548d8b05-a0b6-4b53-ab57-d7184613ea4c/original.pdf If, in the event that you will be needing a piece or two of the screws in the fridge door handle, the part number is 218755504. We hope you find this information helpful! ~Juan
Answered by FrigidaireSupport

Q: QuestionWhere can I find complete details on the Frigidaire refrigerator warranty before I buy. I need to the terms of what is covered vs what is not so I can compare
Asked by Anonymous.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hello, Valued customer. We appreciate your inquiry. Kindly refer to this link for the full view of the owner's manual for this model: https://content.syndigo.com/asset/548d8b05-a0b6-4b53-ab57-d7184613ea4c/original.pdf, and refer to page 34 for the warranty guidelines. We hope this information helps! - Christi
Answered by FrigidaireSupport

Q: QuestionWhat is the measurement of the death of the door itself? I am putting it next to a partial wall and need to make sure I have room to fully open
Asked by Coll.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hi, Coll! Thank you for this inquiry. The depth of the cabinet is 28 ¾ inches, depth with the door is 32 ½ inches, depth with the door 90° open is 50 inches, and depth with the door and handle is 35 inches. We hope you find this information helpful! ~Juan
Answered by FrigidaireSupport

Q: QuestionCan this fit 120 outlet
Asked by S.
This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
- A:Answer Hi, S! Thank you for this inquiry and for bringing it to our attention. Yes, it can, but please know that the appliance must be plugged into its own dedicated 115-volt, 60-Hz., 15-amp, AC-only electrical outlet. The power cord of this unit is equipped with a three-prong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded 3-prong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician. Avoid connecting the unit to a Ground Fault Interrupter (GFI) circuit. Do not use an extension cord or adapter plug. We hope you find this information helpful! ~Juan
Answered by FrigidaireSupport



































