Questions & Answers

Q: QuestionWhere is the child's lock for the ice and water dispenser? I can't imagine this not having a child's lock.

Asked 1 year ago by Confused.

• A:Answer Doesn't come with one

  Answered 1 year ago by SiedaMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionRefrigerator was installed Saturday 11-2 and the message is saying Temperature high. I thought it was because the freezer compartment had not cooled totally, but it is still doing it Please advise

Asked 1 year ago by cking4654.

• A:Answer Thank you for bringing this matter to our attention. We want to ensure that your refrigerator is in perfect working condition. Please feel free to reach out to our customer support team via live chat or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to assist with any troubleshooting or service needs to get your refrigerator running optimally. - Maria

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the depth of 32 inches with or without handles

Asked 1 year ago by Anonymous.

• A:Answer Without handles

  Answered 1 year ago by LeslieLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the width of this refrigerator

Asked 1 year ago by Anonymous.

• A:Answer Thank you for reaching out to us. The width of this refrigerator model is 36 1/8". We hope this information helps. - Maria

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the black or white surfaces magnetic? What about the silver? Front? Sides?

Asked 1 year ago by BMS.

This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White

• A:Answer This refrigerator is magnetic on both fridge/freezer front doors and side panels.

  Answered 1 year ago by AprilD

  • 
  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDepth with and without the handle please?

Asked 1 year ago by BRondi.

• A:Answer Hello BRondi! Here are the dimensions: Height With Hinge: 70" Height Without Hinge: 68 5/8" Width: 36 1/4" Width of Cabinet: 35 7/8" Depth of Cabinet: 28 3/4" Depth With Door: 32 3/4" Depth With Door 90° Open: 50" Depth With Door and Handle: 35 1/4" -Yhano

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I got a best buy card, what would the monthly payments be???

Asked 1 year ago by Pugsley777.

• A:Answer I purchased this fridge using progressive leasing. The total owed is $1079.00 and my minimum monthly payment is $199.00. There is also a 3 month same as cash option which allows you to pay the minimum payment plus any additional amount to pay off the full purchase price within 3 months of delivery/ picking up the item from the store.

  Answered 1 year ago by AprilDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the height without the door hinge?

Asked 1 year ago by Steve.

• A:Answer Hi Steve! Height With Hinge 69 7/8" and  Height Without Hinge: 68 5/8". -Christian

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe handle on the refrigerator door has play in it. I could not feel or find any set screws. How do I tighten the handle? Thanks in advance.

Asked 1 year ago by Mark.

• A:Answer Hi, Mark! Thank you for reaching out and for bringing this up to us. Tightening of fridge handle door and end cap can be found on page 12: 'Door Handle Installation' of the complete owner's manual: https://content.syndigo.com/asset/548d8b05-a0b6-4b53-ab57-d7184613ea4c/original.pdf If, in the event that you will be needing a piece or two of the screws in the fridge door handle, the part number is 218755504. We hope you find this information helpful! ~Juan

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I find complete details on the Frigidaire refrigerator warranty before I buy. I need to the terms of what is covered vs what is not so I can compare

Asked 1 year ago by Anonymous.

• A:Answer Hello, Valued customer. We appreciate your inquiry. Kindly refer to this link for the full view of the owner's manual for this model: https://content.syndigo.com/asset/548d8b05-a0b6-4b53-ab57-d7184613ea4c/original.pdf, and refer to page 34 for the warranty guidelines. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the measurement of the death of the door itself? I am putting it next to a partial wall and need to make sure I have room to fully open

Asked 1 year ago by Coll.

• A:Answer Hi, Coll! Thank you for this inquiry. The depth of the cabinet is 28 ¾ inches, depth with the door is 32 ½ inches, depth with the door 90° open is 50 inches, and depth with the door and handle is 35 inches. We hope you find this information helpful! ~Juan

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this fit 120 outlet

Asked 1 year ago by S.

• A:Answer Hi, S! Thank you for this inquiry and for bringing it to our attention. Yes, it can, but please know that the appliance must be plugged into its own dedicated 115-volt, 60-Hz., 15-amp, AC-only electrical outlet. The power cord of this unit is equipped with a three-prong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded 3-prong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician. Avoid connecting the unit to a Ground Fault Interrupter (GFI) circuit. Do not use an extension cord or adapter plug. We hope you find this information helpful! ~Juan

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the width with the doors open ? Does it have zero clearance needed to open the doors ?

Asked 1 year ago by Bill.

This question was asked about the related product: Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel

• A:Answer Hello, Bill. We appreciate your inquiry. This model has a feature called "Zero Clearance Doors." This means the refrigerator doors can open fully even when placed flush with surrounding cabinetry or walls. This is achieved through a hinge design that allows the doors to swing out without requiring additional space beside the refrigerator. As for the width with the doors open, it's typically recommended to allow around 18 inches of clearance on each side of the refrigerator when the doors are fully open to ensure comfortable access and to avoid any obstructions. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHieght of back of refrigerator

Asked 1 year ago by Anonymous.

• A:Answer Thank you for reaching out. The height at the back is 70". ~Ruth

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionWhy can't i get a Dell/Meet drawer for this

Asked 1 year ago by Stew.

• A:Answer Hi Stew! Unfortunately, this model does not have a deli drawer but has glass shelves.-Christian

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy was I charged tax. The item said it was under the Florida tax exemption.

Asked 1 year ago by Dian.

• A:Answer You know I was not aware of this item being tax exempt — I wish I knew —

  Answered 1 year ago by VidNarAna

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI was under the impression that there was no tax on this refrigerator.

Asked 1 year ago by Dian.

• A:Answer sales tax on tis item

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes Best Buy sell replacement Refrigerator Door Bins?

Asked 1 year ago by Nana2Sophia.

• A:Answer Yes

  Answered 1 year ago by Jean13Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the color of the side panel? they will be exposed in my kitchen and want to be sure what it looks like. there was no floor model in store for me to look at. thank you

Asked 1 year ago by sidepanels.

• A:Answer gray.

  Answered 1 year ago by BonitaBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)