“Hi there, I am very concerned. I purchased a unit from Best Buy FRSS2623AS. They sent me unit FRSS2623Aj it’s making noise. Is that normal? I did not receive a refund on my credit card for the difference and I’m concerned the unit is faulty. Very noisy.”
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Thank you for reaching out and sharing your concerns with us. Some noise from refrigerators can be normal, particularly from components such as the compressor or evaporator fan. However, if the noise seems excessive or unusual, it’s important that we investigate further to ensure everything is functioning correctly. To assist you further with the noise or any other concerns about your appliance, we encourage you to connect with our customer care team. You can reach us via live chat or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST, and Saturday from 9:00 AM to 6:00 PM EST. - Maria
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