Questions & Answers

Q: QuestionHow many wash cycles does this Frigidaire washer have?

• A:Answer This Frigidaire washer has 10 wash cycles to choose from.

Q: QuestionDoes this stacked washer and dryer unit have a noise reduction feature?

• A:Answer Yes, this unit has a sound-reduction package to minimize noise during operation.

Q: QuestionWhat is the capacity of the washer in this laundry center?

• A:Answer The washer in this laundry center has a capacity of 3.9 cubic feet.

Q: QuestionIs there a setting to prevent accidental use of the washer and dryer controls?

• A:Answer Yes, this unit features a control lock function to prevent accidental or unsupervised operation.

Q: QuestionOn your website it says this unit is a gas washer and gas dryer. Is this a typo. I've never heard of a gas washer before. I want this unit but I would like an electric washer and gas dryer.

Asked 5 years ago by Nette.

• A:Answer Hello, Nette. Thank you for your question. The washer for this model is electric and the dryer will need gas connections. Should you have additional questions, please call us 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. ~R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionDo you take away old appliances when delivering new ones? Do you hook up gas appliances?

Asked 5 years ago by mickey.

• A:Answer Thank you for your inquiry! So that you are able to get the correct information pertaining to delivery, we recommend reaching out to your local retailer directly at your convenience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionDo you know how deep the washer is from the top to bottom . Just need to know if I can reach the bottom.

Asked 1 year ago by Hockey2024.

• A:Answer Hi, Hockey2024! Thank you for this inquiry and for reaching out. The information we have available is the height of the washer cabinet from top to bottom, which is 33 inches (2.75 feet). The interior washer does not contain just the drum/tub in its entirety, and the height from the lid to the bottom of the washer is approximately 2.5 feet. We hope you find this information helpful! ~Juan

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionWhat is the cosst to run a vent up thru my attic and outto the outside?

Asked 3 years ago by mj44444.

• A:Answer One million dollars

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI need to see the back of the unit and the specifications as relate to the location of gas in Port The dryer exhaust port and the electric connection as well as the waterline connections

Asked 5 years ago by Yes.

• A:Answer Hello! A full rear photo is not archived, there is a diagram on page 15 of the Owner's Manual, which is available to download from our website. The exhaust duct is located on the right (when facing the machine) rear at the bottom of the dryer. Water connections are on the same side at the top of the washer section and the drain hose comes out at the bottom left and loops around to the right. I hope this information helps! ~Ashton

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIs the dryer drum stainless steel? If not what is it made of?

Asked 5 years ago by Anonymous2020.

• A:Answer Hello! The dryer drum on this model is made of a lightweight plastic. ~Ashton

  Answered 5 years ago by FrigidaireSupport

  
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Q: Questioncan i convert this unit to propane?

Asked 2 weeks ago by ray.

• A:Answer Hi there, our valued customer! This gas dryer comes from the factory with natural gas burner components installed. Do not operate this gas dryer, using LP (liquid propane) gas, unless the LP gas conversion kit has been properly installed by qualified service personnel. Improper gas installation or LP conversion kit installation could result in injury or even death. -Chris

  Answered 2 weeks ago by FrigidaireSupport

  
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Q: Questionwhat type of agitator does this washer have

Asked 8 months ago by Anonymous.

• A:Answer Hi there, thank you for reaching out to us regarding your inquiry. Regarding specific parts you can reach out directly to the manufacturer or dealer for additional information. - Jessica

  Answered 8 months ago by FrigidaireSupport

  
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Q: QuestionWhat colors do they come in?

Asked 1 year ago by Anonymous.

• A:Answer Hello, valued customer. We appreciate your inquiry. This model only comes in white. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionThe washer on normal wash is washing still it's been going for over an hour on wash cycle it doesn't go to the next cycle. Salesman said this is normal I do not believe him is this normal it's still washing it hasn't gone to the next cycle

Asked 1 year ago by Anonymous.

• A:Answer Hello, valued customer. We appreciate your inquiry. I'm sorry to hear you have concerns about your new washer. If you need further assistance with this, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi.

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionDoes it have a fabric softener dispenser in the washer.

Asked 4 years ago by Anonymous.

• A:Answer Thanks for reaching out! This washer does not have a fabric softener dispenser. Per operating instructions in the Use & Care Manual, it states that you can add diluted fabric softener to the final rinse or you may use a fabric softener dispensing ball. I hope that this information was helpful. – Christy

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questioncan you order this already converted to LP

Asked 4 years ago by suncye.

• A:Answer I have king size Laundry. I need something that’s going to clean.

  Answered 10 months ago by Baps

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Q: Questionwhat is the depth of this unit? Is it gas?

Asked 4 years ago by Geno.

• A:Answer Hi, Geno. The dryer for this appliance will need gas connections. The depth of this laundry center is 31-1/2" deep and 47-1/2" deep with the dryer door open. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs it ventless

Asked 4 years ago by Anonymous.

• A:Answer Hello, BestBuyCustomer! Thank you for reaching out to us. The dryer for this laundry center is not ventless and has two different options of venting for the exhaust. -Katrina

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIt says "high efficiency", is this a direct drive washer and dryer? Meaning no belts on either correct?

Asked 2 years ago by Mark.

• A:Answer Hello, Mark! Thank you for reaching out! , both washer and dryer are belt-driven not direct drive. We hope this information is useful to you. ~Sam

  Answered 2 years ago by FrigidaireSupport

  
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