“I like to check the soap level at random times during the wash/rinse cycles. Do I have to turn off the machine to unlock the door in order to check?”
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Hello, Sugar! Press WASHER START|PAUSE button once while the washer is running to pause the wash cycle. The unit will emit one short beep, the LED will blink, the wash tub will come to a complete stop, and the door lid safety lock will disengage with an audible double click. The wash tub can take up to 6 minutes to stop after the START|PAUSE button is pressed. DO NOT force open the locked lid. Press the START|PAUSE button again to restart the wash cycle. You can also find this information in your user manual on page 30 under the Controls and Settings category. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
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