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Cut the two pieces of white strapping that go around the box vertically. They are the only things holding it together. The refrigerator is sitting on a cardboard/styrafoam base. Slide the entire top of the box up and off. It will be tight since there is also styrafoam between the outer box and refrigerator sides. Just don't try to pick up the box AFTER you have cut the straps. The refrigerator will fall out the bottom.
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