“Back again... EC message does respond to pulling plug and machine does reset, but apparently compressor does not come on any more and error message does reappear after a period of time... All other environmental conditions are met. Has worked here foreve”
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Hello, WDB. Bummed out to hear the EC error message has been problematic for you. Our team at 888 203 1389 may have some additional troubleshooting tips for you. At your earliest convenience please give us a call or email us at [email protected]. Our Customer Care Team phone line is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. Regards-Derrick
Sorry, there was a problem. Please try again later.The EC message probably means "Empty Container" which is referring to the collection bucket at the bottom front of the unit. The compressor does not come on because when the bucket filled with water, there is a float in the bucket which when it is forced up by the level of the water in the container, automatically shuts off the compressor to prevent water from continuing the enter the bucket and overflow. Just empty the bucket and put it back in the unit and the compressor should start working again.
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