“Newly purchased. I cannot get the water collection bin to come out. It’s stuck. I don’t want to force it.”
Answer This Question
1-2 of 2 Answers
Using both hands, grasp the outside edges of the collection bucket at the depression just behind the front of the bucket and placing thumbs on the dehumidifier above the collection bucket, push against the dehumidifier with your thumbs while pulling the bucket towards you with your fingers. It will take a little effort, but the bucket will come out. Do not try to jerk it out, but just use a steadily increasing force pulling the bucket out.
Sorry, there was a problem. Please try again later.Hello Mar. Would you mind contacting us directly so that we may review your concerns further and work on a resolution for you? Our customer service team can be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Sorry, there was a problem. Please try again later.