“We just got our stove. All the burners are creating black soot all over our pots. Made sure all gas connections are secure. Gas is turn up all the way. What is the fix for this? Thank you”
1-1 of 1 Answer
Hello, Soot. Thank you for your question. We recommend turning your flame down as it may be to high on your cookware. We would definitely be happy to answer any questions or concerns you may have. Please feel free to call us at 1-800-374-4432, Monday through Friday, 8:30 AM-8 PM EST. Regards, R'Shaye
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