Questions & Answers

Q: QuestionWhy is the oven not working? It will not preheat past 100 degrees.

Asked 1 year ago by Rhon.

Q: QuestionDoes this model have downdraft?

Asked 2 years ago by Jane.

• A:Answer Hi Jane! This model doesn't have a downdraft. We hope this information was helpful to you and your shopping experience. -Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhere can i get the propane orifices for the Oven and Broiler? The propane conversion kit i purchased did not have them.

Asked 2 years ago by JosephG.

• A:Answer Hello, JoSki! For further assistance, you can contact the manufacturer at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionI bought this and installing now for propane gas usage, do I need something to make this work? Thanks, Steve

Asked 2 years ago by Steve.

• A:Answer We are happy to help, Steve! Note that your range is factory preset to operate on natural gas but allows for conversion to Liquefied Petroleum (L.P.) Gas. If L.P. conversion is needed, contact your local L.P. Gas provider for assistance. Additionally, an L.P. conversion kit may be located on the lower rear back panel of the range. However, if no L.P. kit is provided, contact your product dealer to obtain the correct L.P. conversion kit. We hope this helps! ~Keyanna

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is temperature range on this oven, and does it come separate from range top? My oven is not a push in, the range is separate, hope that makes sense

Asked 2 years ago by Craig.

• A:Answer Craig, thanks for your question. The temperature range for this range spans from a minimum of 170 degrees Fahrenheit to a max of 550 degrees Fahrenheit. - Damon

  Answered 2 years ago by FrigidaireSupport

  
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Q: Questionhow do i start the self cleaning feature

Asked 3 years ago by Anonymous.

• A:Answer Great question! To start the self clean feature be sure the oven is empty and all oven racks and items are removed. Be sure oven door is completely closed press the self clean. The default 3 hour clean time will appear in the display. You may accept the 3 hour clean time or choose a different clean duration by entering any time between 2 and 4 hours clean time by entering the time using the numeric keys, and press OK/START. You are able to view additional information in the manual on page 35. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionCan I use a range hood for ventilation on this gas range?

Asked 3 years ago by Jen.

• A:Answer I have a range hood above my Frigidaire gas range and all is fine.

  Answered 3 years ago by JonesesVerified Purchase

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Q: QuestionHow do I get the Steam Clean to work? I ran a cycle and it was barely warm?

Asked 3 years ago by Anonamouse.

Q: QuestionCan this stove be converted to propane and if so what is the conversion kit number.

Asked 3 years ago by llane.

• A:Answer Hi, llane! The range can be converted to propane and the conversion kit part number is GRLP4. -Bianca

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the depth, excluding the handle and with the handle? Specs show 26 4/5", but do not differentiate between the 2 different measurement types.

Asked 3 years ago by Todd.

• A:Answer 26 1/2; 29 inches

  Answered 3 years ago by NoneVerified Purchase

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Q: QuestionIs there a downdraft exhaust?

Asked 3 years ago by SMac53.

• A:Answer Hi SMac53! There is not a downdraft exhaust for this model. - Damon

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionHi - this stove will sit on the base floor, but we have about 1/2" of nice wood floors in front of it. Since we don't want to change our counters, what is the distance between the bottom of the drawer and the floor? Hopefully it is >1/2". Thank you!

Asked 3 years ago by Darrolio.

• A:Answer Thanks for stopping by, Darrolio! Assuming that the 1/2" flooring does not extend underneath the range area, this should not be an issue. With the leveling legs of the range fully retracted to their lowest level the drawer would have about 43mm of clearance on the floor. This is over 1 1/2" of clearance so there should be plenty of room. This should increase as the leveling legs level the unit or align with the counter top. -Katrina

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionYou can use this oven as a conventional oven as well as convection, correct?

Asked 3 years ago by MelissaB.

• A:Answer Absolutely! It works great both ways

  Answered 3 years ago by jellerbdVerified Purchase

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Q: QuestionCan the stove top burners be lighted with a match if the electricity is out?

Asked 3 years ago by Roggeo.

• A:Answer Great question, Roggeo! In the event of an electrical power outage, the surface burners may be lit manually with caution. You can view more details in the manual on page 16. We hope this information answers your question and was helpful to your shopping experience. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the minimum width opening needed for the slide-in to fit?

Asked 3 years ago by Major.

• A:Answer Great question, Major! The cabinet cutout dimensions are listed as follows: Height (Standard) 36" and Width (Min.) 30". We hope this information answers your question and was helpful to your shopping experience. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionCan I get roller shelves

Asked 3 years ago by Joey.

• A:Answer Hi, Joey! That is a great question. The roller shelves are not available for use with this oven. The oven is designed to use flat shelves. We hope this information was helpful. -Chris

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionIf my fan is not spinning when I use the airfry mode, do I need to call the Geek Squad for repair?

Asked 3 years ago by MISSY.

Q: QuestionHi Best Buy, 1) What is the exterior depth of this range WITHOUT the handles ? 2).Can the back and sides of the range be installed flush with the walls ? Thanks ! Nancy

Asked 3 years ago by Nancy.

• A:Answer ​Hi, Nancy. We are happy to answer your question. According to the model's specification sheet, the depth of this range without the handle is about 26 3/4". Don't hesitate to connect with us directly for additional questions or concerns. ~Keyanna

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionSafety features no pilot no gas

Asked 3 years ago by 69george.

• A:Answer Thank you for reaching out to us! We would like to learn more information regarding your range issue. When you have a free moment, please connect with us via Live Chat or by phone at 1-800-374-4432 Frigidaire Monday-Friday 8:30 am-8 pm EST, and our specialist will be happy to assist. - Damon

  Answered 3 years ago by FrigidaireSupport

  
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