Questions & Answers

1-10 of 33 Questions
  • Question
    Does it have a smart alarm?   (3 Answers)

    Does it wake you up during your lightest phase of sleep?

    By Anonymous March 5, 2016.

    Answers
    • Best 
      Answer

      No, the alarm on the vívoactive HR will wake you up at the time the alarm is set to. ~JH

      By GarminProductExpert March 8, 2016.

      • Brand Representative
  • Question
    Three questions: 1) When will you be able to pre-order x-large watch? 2) Can you answer your phone calls and talk from the watch? 3) If no, can you answer phone calls if you have a bluetooth headset?   (3 Answers)

    By Dimples April 22, 2016.

    Answers
    • Best 
      Answer

      You can accept or decline calls from the watch, but no where in any of the research I've done does it say you can actually talk or listen from the watch.

      By mpkrva May 2, 2016.

    • Question
      Is it compatible with the Google Pixel xl?   (2 Answers)

      By zsazsa August 6, 2017.

      Answers
      • Best 
        Answer

        You can find a list of compatible mobile devices at www.garmin.com/ble. The Google Pixel is compatible with the vivoactive HR.

        By GarminProductExpert August 8, 2017.

        • Brand Representative
    • Question
      Does the Vivoactive HR have an easier to read display indoors than the original Vivoactive? The original Vivoactive had a really dim display.   (2 Answers)

      By RobynM April 11, 2016.

      Answers
      • Best 
        Answer

        Accoding the this review: http://www.dcrainmaker.com/2016/02/garmins-vivoactivehr-vivofit3.html Quote from link: However, while it’s the same underlying display, they have tweaked some aspects to improve contrast. Also remember that while the display may be the same, factors like the touch screen which sits atop the display have changed – and that actually does impact visual qualities of the display below it. In this case, they changed the touch screen to a component that’s faster and more response, as well as improving the look of the display below it. Additionally, they added an ambient light sensor, so that the display’s brightness will change dynamically based on lighting conditions. Said differently: It just seems more crisp than the original Vivoactive. Quote End.

        By JohnH April 12, 2016.

      • Question
        my light does not work after 1 year. Is this repairable   (2 Answers)

        By joco May 30, 2017.

        Answers
        • Answer

          Do you have the 2 year extended warranty that best buy offers? I think their warranties are so cost effective. No it is probably not worth fixing? I would suggest seeing geek squad at best buy and get their Opinion and go from there.

          By magicpower99 May 30, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        So, how long until Best Buy starts actually reading these and following through?!?! How about stocking in stores some of these that will fit on normal sized wrists?!?!?! The regular size band will not fit the average male wrist size.... LISTEN TO US!!!!   (1 Answer)

        By BaldRob May 19, 2017.

        Answers
        • Answer

          I had the same issue as the stores did not stock the larger bands. They do carry them online and the store can order it and bring it in.

          By seriousjoe July 1, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can you get email and text messages from your watch?   (5 Answers)

        By sean January 3, 2017.

        Answers
        • Answer

          No email. But calls and texts. But you can't respond to them, just read and answer but you have to go to your phone to talk.

          By Misster January 18, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does the heart rate on this watch display in Strava or any other app in real time   (2 Answers)

        By Henry January 1, 2017.

        Answers
        • Answer

          The vivoactive HR has the ability to capture and store heart rate data. This information can then be transferred to Garmin Connect and Strava, but the information will not be displayed in the apps in real time. The data can be transferred wirelessly through Bluetooth after the activity is complete.

          By GarminProductExpert January 3, 2017.

          • Brand Representative
      • Question
        does this come with a charger?   (4 Answers)

        By danielle December 18, 2016.

        Answers
        • Answer

          Yes and it charges quickly

          By seriousjoe July 1, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is there possible to dowmload richer soft fir golf like in s20?   (0 Answers)

        By Jan December 2, 2016.

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